Field Application Engineer

Summary

Join Aperia, a leader in innovative hardware and data analytics solutions for commercial vehicle fleets, as a Field Application Engineer. This hybrid role supports both the implementation and continuous improvement of tire inflation and telematics products. You will collaborate with various teams, ensuring system compatibility across diverse vehicle configurations and successful field deployments. This remote position blends technical problem-solving with customer interaction, serving as a crucial link between real-world applications and product development. You will contribute to product improvement by gathering and synthesizing field feedback. The role requires strong technical and communication skills, along with a willingness to travel.

Requirements

• B.S. or B.A. degree in Engineering, Applied Science, or a related technical field
• 2+ years of relevant experience in field engineering, applications engineering, or product support roles
• Excellent diagnostic and troubleshooting skills, particularly in mechanical-electrical systems
• Strong communication skills — ability to collaborate across field, product, and engineering teams and clearly relay customer insights
• Ability to thrive in dynamic environments, balancing field support with cross-functional product initiatives
• Willingness to travel to customer locations for training, support, or testing
• Manual dexterity and the ability to lift/install vehicle-mounted equipment as needed

Responsibilities

• Ensure product compatibility by working with engineering, product, and field teams to verify system integration across a wide range of vehicle makes and models
• Collaborate with product managers to define, track, and manage vehicle configuration requirements and compatibility matrices
• Support field installations and customer deployments when needed, including on-site training and technical assistance for our tire inflation and telematics products
• Serve as a subject matter expert on system interfaces, including gateways, power distribution and mounting strategies
• Diagnose and resolve system issues (hardware or integration related), whether remotely or in the field, and feed insights back into the product development cycle
• Maintain accurate technical documentation and work with cross-functional teams to continuously improve manuals, installation guides, and training materials
• Gather and synthesize field feedback to inform product improvements and assist in validating prototype features or hardware revisions
• Contribute to internal knowledge-sharing processes, helping the field team ramp up on new product versions or installation processes

Preferred Qualifications

Experience working with vehicle systems, telematics, or other embedded hardware is a strong plus

Benefits

• Equity
• Bonuses
• Stipends
• Medical
• Dental
• Vision
• 401-k
• Long-term disability insurance