Field Installation Specialist

Summary

Join Daniels Health as a Field Installation Specialist and embark on a journey across the US, implementing Sharpsmart technology and waste stream solutions in healthcare facilities. Spend most of your time onsite at hospitals, assessing installation needs, managing teams, and interacting with customers. Coordinate shipments, assemble equipment, and ensure secure mounting of products. Collaborate with Installation Managers and third-party contractors to ensure smooth transitions and successful installations. This role requires extensive travel (40+ weeks/year), physical stamina, and strong problem-solving skills. You will be responsible for supporting existing customers and mitigating onsite challenges. The position offers a competitive salary and the opportunity to be part of a team revolutionizing healthcare waste management.

Requirements

• 1-2 years of Field Installation experience minimum
• Willing and able to travel 40+ weeks a year, including weekends and holidays when necessary
• Strong onsite management skills and completionist mindset
• Highly organized, capable of following direction with minimal supervision
• Self-motivated, self-directed, problem solver with excellent communication skills
• Capable of using tools such as a drill, screwdriver, hammer, tape measure and level
• PC, email, internet and Microsoft office skills required
• Lift containers weighing up to 50 lbs
• Push/pull wheeled transporters and/or palletized product up to approximately 1500 lbs
• Occasionally travel up and down staircases
• Walking 20,000 steps or more a day
• Standing for extended periods of time
• Work in and around hospital personnel, sensitive medical equipment, and patients
• Must be willing to travel by air frequently and drive often
• Must be willing to be vaccinated per various requirements in customer facilities
• Must have access to reliable transportation

Responsibilities

• Assess and evaluate acute care hospitals for upcoming installations or for record updating, taking complete counts of all container locations, noting special areas and exceptions and accounting for any potential difficulties during the installation
• Support and educate customer stakeholders on what they can expect as they transition to Daniels Health
• Assist with coordinating shipments and onsite logistics for storage and staging of palletized products
• Assist Installation Managers with managing relationships with outgoing competitor companies to ensure smooth transition for customers
• Assist Installation Managers with supervising third-party contractors while onsite, guiding and managing them to complete the installation
• Physically assemble and install product within the healthcare environment, ensuring secure mounting solutions for all products
• This requires sufficient knowledge and experience using power tools and various fasteners for surfaces including dry wall, metal, tile, plaster, stone and others
• Assist Installation Managers with building installation schedules based on the healthcare environment, considering access restrictions and hours of operations for departments, procedural areas, and accessory buildings
• Mitigate onsite challenges, record incomplete items, and work with local resources to flexibly address remaining items post-installation
• Solo support container relocation requests and small-scale installations
• Partner with Field Service department to support existing customer base when needs arise

Benefits

$60,000 - $65,000 a year