Ampd Energy is hiring a
Field Service Manager in Australia

Logo of Ampd Energy
Field Service Manager
🏢 Ampd Energy
💵 ~$76k-$102k
📍Australia
📅 Posted on Jun 11, 2024

Summary

Ampd Energy is seeking a Technical Support Engineer to manage the operation and after-sales service of their products in Australia. The role involves troubleshooting issues, conducting inspections, collecting data, performing hardware and software tests, and training internal and external teams. The position requires a degree in electrical engineering or equivalent experience, good knowledge of industrial electrical theory and installation techniques, 3-5 years experience with installing, troubleshooting, and repairing electrical and electronic systems, and excellent communication skills.

Requirements

  • Degree in electrical engineering or equivalent experience
  • Good knowledge of industrial electrical theory and installation techniques
  • Good knowledge and understanding of national electrical code
  • 3-5 years experience with installing, troubleshooting, and repairing electrical and electronic systems
  • Experience with the use of multimeters, current clamp probes, megger testers, and ground loop impedance testers
  • Understanding of control systems and firmware architecture
  • Ability to educate and train others. Supervisory experience is a plus
  • Ability to work well independently
  • Excellent planning and time management skills
  • Excellent communication skills (verbal and written) internally and externally facing clients

Responsibilities

  • Oversee the operation and after-sales service of Ampd Energy's products in Australia
  • Manage the tier 1&2 level of support, delivering, installing, training, maintaining, and repairing products at customer sites by third-party field engineering partners
  • Provide the tier 2 level of support (remote and on-site) when escalated

Preferred Qualifications

Living in the areas of Brisbane, Sydney, or Melbourne preferred

Benefits

  • Multicultural working environment
  • Competitive salary
  • Full medical, dental and travel insurance coverage
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