Senior Manager, Field Service

Summary

Join SB Energy, a leading company in renewable energy, as a Senior Manager, Field Service to oversee field operations, service, and management for utility-scale solar energy and battery energy storage systems (BESS). You will ensure optimal performance, reliability, and safety of solar and storage assets while leading a team. Responsibilities include developing and implementing O&M strategies, managing field service teams and third-party contractors, and ensuring plants meet safety and quality requirements. The role requires a Bachelor's degree in a quantitative discipline, 10+ years of industrial experience, and 5+ years in utility-scale solar operations. Strong leadership, analytical, and technical skills are essential. The position offers competitive compensation, including a discretionary annual bonus and a comprehensive health and wellness benefits package. Location is flexible, with options in the San Francisco Bay Area, San Diego, Denver, Texas, or remote work.

Requirements

• Bachelor's Degree in a quantitative discipline
• Minimum 10 years of experience working in industrial environments
• Minimum 5 years experience in utility scale solar operations required
• Intimate knowledge of the energy and renewable energy market, and the ability to stay current with changing technologies, regulations, and industry trends
• Commercial mindset, strong prioritization, communication, and organizational skills
• Knowledge of National Electrical Code (NEC) and standard practices
• Ability to read and understand electrical single-line and three-line diagrams and schematics
• Ability to demonstrate competent technical knowledge of general plant and system processes, electrical and SCADA systems
• Ability to demonstrate competent technical knowledge in analyzing equipment performance and identifying performance issues using software tools
• Experience with PV maintenance, including DC systems, AC MV systems, network communications and monitoring
• Strong analytical and diagnostic capabilities to guide others is in troubleshooting and corrective actions
• Strong learning skills with aptitude to independently research, understand, and implement knowledge in new areas
• Strong leadership skills with the ability to inspire people to action through his/her influence
• Proficiency in Microsoft Office suite and other applications for productivity
• Ability to travel, as required

Responsibilities

• Develop and implement O&M strategies to maximize the performance and lifespan of solar & BESS assets
• Lead and manage field service teams, technicians, and third-party contractors to ensure smooth execution of maintenance and repair activities
• Manage day-to-day relationships and act as the primary SBE contact for communications with O&M Service providers
• Manage and oversee O&M Service Providers activities across the portfolio
• Set priorities and provide oversight to work conducted by O&M providers’ technicians, when needed
• Ensure plants are operating as per plan and meeting safety and quality requirements
• Provide feedback to O&M partner based on performance, safety and quality data and reports as per specific metrics
• In coordination with O&M Service Provider, pursue and resolve open warranty issues with OEMs and EPCs
• Manage all site related non-covered services, including vegetation management
• Manage SBE internal CMMS system for tracking of high priority issues associated with equipment maintenance and repairs
• Be the primary contact of SBE for any site visits, ad-hoc on-site coordination and logistics
• Supervision of SBE Field Technicians as and when applicable
• Lead and support development of self-perform capabilities within SBE
• Provide update to SBE Head of O&M on daily basis
• Manage monthly, quarterly, and annual operational reports across SBE portfolio
• Lead HOTO from SBE O&M and interface with SBE Projects, EPC and O&M provider across all turnover deliverables and closing of punch lists

Preferred Qualifications

• 5+ years of supervisory experience is preferable
• Sound knowledge of industrial safety and experience in field quality is a plus

Benefits

• 100% Company-Paid Medical, Dental & Vision (for employees and dependents)
• 401(k) with Company Match
• Generous Paid Time Off + 11 Paid Holidays
• 12 Weeks Paid Parental Leave
• Life, AD&D & Long-Term Disability Coverage
• Flexible Spending Accounts (FSA) for Medical, Dependent Care, Transit & Parking (with company contributions)
• Mental, Physical & Social Wellness Support (with company contributions)
• Flexible Work Arrangements & Hybrid Office Setup Benefits
• Monthly Reimbursement for Phone, Internet & Data
• Optional Legal & Pet Insurance Plans
• Device Purchase Support