Field Service Representative

Summary

Join Veolia's Chemical & Monitoring Solutions (CMS) division as a Field Service Representative (FSR) and contribute to creating a cleaner, more sustainable world. As an FSR, you will provide on-site technical customer service, conduct chemical tests, maintain equipment, manage inventories, and provide technical recommendations. This role supports Veolia's commitment to sustainable water solutions across various applications. The position offers impactful work, professional development opportunities, competitive compensation and benefits, and flexibility including work from home options and company vehicle use. You will leverage your expertise in water treatment processing and contribute to a diverse and inclusive team. Apply your problem-solving skills and contribute to Veolia's mission to resource the world.

Requirements

• At least 2 years of experience in a laboratory, plant-site (e.g., steel, refining), or maintenance role
• High- school diploma or other degree in chemical studies or related field preferred
• Demonstrates familiarity with water treatment processing
• Possesses strong communication and interpersonal skills, with a customer service and results-oriented approach
• Complemented by robust analytical skills and business acumen
• A team player who is also capable of working independently with minimal supervision after proper training
• Able to read and interpret instruction and safety manuals, with hands-on and proactive working style
• Exhibits solid mathematical skills, capable of performing math operations in all units of measure, including whole numbers, fractions, decimals, ratios, and percentages

Responsibilities

• Install and service chemical feed and water treatment equipment
• Perform water analysis
• Collect samples
• Troubleshoot and repair pumps, instruments, and control panels
• Conduct preventative maintenance on chemical feed pumps, controllers, and instrumentation at designated customer sites
• Act as a technical consultant and liaison with customer management and technical counterparts, providing essential service and support
• Offer knowledge and support to account managers on the company’s newest technologies for digitization and chemical feed and control solutions, including training and information sessions
• Ensure the operational integrity and excellence of water treatment systems through meticulous calibration of feed pumps and controllers
• Maintenance of feed rate charts and log sheets
• Management of inventory for spare parts, reagents, sample containers, and shipment containers for both routine and special sampling and analysis

Benefits

• Leverage your expertise and education to positively impact the planet's resources and elevate your skills and career through our superior technical training, designed to foster long- term expertise
• Enjoy competitive pay complemented by a comprehensive benefits package from day one, including health and dental benefits, in a culture that prioritizes safety and inclusivity for all employees
• Benefit from the autonomy to work from home and manage your workload effectively, along with the personal use of a company vehicle, with gas expenses covered, enhancing your work-life balance