Remote Field Service Technician I

Summary

Join us at Roush, where we work alongside the best and brightest to provide innovative solutions to complex challenges. As a Field Service Technician I, you will disassemble, reassemble, troubleshoot, and maintain vehicle platforms on-site in Roush facilities, in offsite facilities, and remote locations.

Requirements

• High School diploma or equivalent
• Minimum of 5 years of experience maintaining, troubleshooting, and repairing vehicle and equipment systems
• Minimum of 2 years of diagnosing to component level and repairing newly integrated vehicle and equipment systems
• Proficient in the use of maintenance tools, repair and special tools, diagnostic equipment to include On Board Diagnostics (OBD)
• Proficient in working with Technical Manuals (TM’s), wiring schematics, work instructions, work orders and follow-up of historic troubleshooter findings and notes
• Excellent verbal and written communication skills and able to interact professionally with others and ability to prepare written technical reports
• Valid Driver’s License

Responsibilities

• Maintain, troubleshoot, diagnose, and repair equipment and systems to component level failures experienced during operation
• Perform equipment updates to support testing of vehicle systems
• Communicate diagnostic findings to engineering staff for analysis and collaborative resolution
• Perform Preventive Maintenance Checks and Services (PMCS) according to project expectations and Technical Manuals (TMs) or work instructions
• Conduct daily meetings with team to brief on activities and program or project expectations
• Perform pre and post equipment inspections and report findings
• Assist internal activities with technical expertise related to issue resolution and warranty cases

Preferred Qualifications

• Certification in Engineering Technology or similar
• National Institute for Automotive Service Excellence (ASE) Certification
• Experience with automotive powertrain systems, alternative fuels or electric battery systems
• Proficient in the use of maintenance tools, repair and special tools, diagnostic equipment
• Familiar with application of diagnostic software such as Ford International Diagnostic Software (F-IDS), Ford Diagnosis and Repair Systems (FDRS) and Diagnostic Engineering Tool (DET)
• Knowledge of vehicle systems (powertrain, chassis, electrical, thermal, exteriors, interiors, etc.) and related components, component materials & fasteners
• Valid Commercial Driver’s License (CDL)

Benefits

• Medical
• Dental
• Vision
• Life insurance
• Earned sick time
• STD
• LTD
• 401K
• Tuition reimbursement
• Paid vacation
• Paid holidays