Finance Operations Officer

Summary

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Responsibilities

• Management of daily operational finance activity
• Management of payment notices
• Management of purchase orders for key accounts
• Interaction with our payment partners on various topics (proposal acceptance, ongoing project management...)
• Management of customer / freelance support on billing / payment issues
• Management of specific off-platform billing
• Interactions and meetings with our major clients to exchange on billing processes
• Management and implementation of specific processes with clients
• Follow-up of a portfolio of major accounts
• Malt customer follow-up: Collection
• Optimization of the receivables by setting up a clear collection process adapted to the categories of customers (key accounts, SMEs, etc.)
• Administrative management (statement of accounts, supplier files...)
• Product innovation / Process automation: Regular workshops with the team to work on possible areas of improvement
• Identification of the main pain points and possible solutions
• Creation and automation of files
• Reflection on the development of the product and its functionalities