Financial Systems Administrator

Summary

Join KnowBe4 as a Financial System Administrator and become the primary point of contact for NetSuite ERP support, maintenance, and evolution. You will collaborate with stakeholders to ensure the ERP system drives value and efficiency. Responsibilities include maintaining NetSuite applications, designing customizations, supporting end-users, and developing new functionality. You will also manage change processes, ensure data integrity, and develop related policies. This role requires a Bachelor's degree, at least two years of NetSuite administration experience, and NetSuite Administrator certification. KnowBe4 offers competitive compensation and a range of benefits, including company-wide bonuses, employee referral bonuses, adoption assistance, tuition reimbursement, and certification reimbursement.

Requirements

• Bachelor's degree in relevant discipline (MIS, IT business/computer science and/or Accounting), or equivalent experience
• Minimum 2 years of hands on experience with NetSuite Administration and Implementations
• NetSuite Administrator level knowledge of roles, permissions, page layouts, custom objects, scripting, workflows, reports, saved searches, dashboards and forms to manage unique business process requirements within NetSuite
• Experience completing full cycle NetSuite implementations for SaaS-based and/or consumer product business models (ideally both)
• Demonstrates full understanding of the NetSuite stack and experienced with all NetSuite modules (Order to Case and Fulfillment, Revenue Recognition, Procurement, GL, AP, AR, FA, etc.)
• Working knowledge of Suite Script, Suite Flow, csv imports, user provisioning, defining roles, analytics and scheduling scripts
• Experience with Segregation of Duties and SOX controls
• NetSuite Administrator Certification
• Extensive technical knowledge of Netsuite
• Strong analytical skills and ability to research, simplify, and resolve complex issues
• Deep understanding of customizations and business processes as they relate to NetSuite
• Microsoft Word, Excel, PowerPoint, and Google suite knowledge
• Basic Data Analysis experience with Excel (v-lookups, pivot tables)
• A deep understanding of business processes and requirements
• System implementation and system integration experience

Responsibilities

• Collaborate and partner with internal stakeholders to ensure the design and functionality of the Enterprise Resource Planning (ERP) system is driving value and efficiency for the organization
• Maintain and support the NetSuite ERP applications and related 3rd party integrations for internal stakeholders
• Design, implement, and maintain configurations and customizations of NetSuite to meet the organization’s business needs
• Support end-user requests for new saved searches, reports, key performance indicators (KPIs), and dashboards
• Provide internal, on-going system/technical support to users, including training and maintain proper system access for all roles
• Develop, test, and deploy customizations, custom objects and new NetSuite functionality based on evolving business needs
• Identify, evaluate, and recommend other key technologies required to support and improve the business process centered on the NetSuite platform
• Maintain up-to-date knowledge of NetSuite functionality, customization, and integration
• Support and help manage the change management and release process for NetSuite
• Provide front line support with regards to all aspects of NetSuite and data integrity
• Develop, document, and implement policies, procedures, and guidelines to ensure data integrity and change protocols
• Develop and execute on plans for managing information technology and security for the organization, including activities to be performed in-house or through third-party relationships to best manage the organization's information systems
• Configure NetSuite to support transaction flow from source applications and systems

Preferred Qualifications

Experience with Strongpoint and Adaptive Insights, a plus

Benefits

• Company-wide bonuses based on monthly sales targets
• Employee referral bonuses
• Adoption assistance
• Tuition reimbursement
• Certification reimbursement
• Certification completion bonuses
• Relaxed dress code