RevOps Systems Administrator

Summary

Join Degreed as a RevOps Systems Administrator and play a critical role in shaping how revenue teams operate by owning and optimizing revenue-supporting systems. You will primarily work with Salesforce, gaining exposure to other tools like Gainsight, Outreach, Gong, and Zendesk. This role offers immediate impact, allowing you to drive solutions from concept to launch and influence the tech roadmap. You will collaborate with a high-performing team focused on productivity, performance, and partnerships. The position requires deep Salesforce expertise and experience with GTM tools, along with strong problem-solving and communication skills. You will be responsible for system administration, automation, and data integrity, contributing to Degreed's continued growth.

Requirements

• Salesforce System Administration and Configuration: Deep understanding of Salesforce standard and custom objects, flows, validation rules, permission sets, page layouts, and automation best practices
• Problem-Solving & Solution Design: Ability to understand stakeholder challenges and translate business requirements into scalable, effective system solutions with minimal oversight
• GTM Tool Proficiency: Familiarity with additional GTM tools such as Gainsight, Outreach, Gong, and Zendesk, and the ability to maintain, integrate, and optimize them with Salesforce
• Project Management & Prioritization: Experience managing system roadmaps, intake processes, and change management in a fast-paced, agile environment
• Stakeholder Communication & Collaboration: Comfortable working cross-functionally with Sales, CS, Marketing, and other teams to gather requirements and deliver value

Responsibilities

• Administer and optimize Salesforce, Gainsight, and other GTM tools to ensure high system performance, data integrity, and business alignment
• Design and implement scalable automations, flows, and customizations to meet evolving business needs
• Collaborate with revenue stakeholders to understand pain points, scope solutions, and proactively drive business impact
• Own and evolve our RevOps tool ecosystem, serving as the systems steward for integrations and other applications
• Maintain technical documentation and drive adoption of best practices across users and teams
• Manage user roles, profiles, and security settings in compliance with internal policies
• Drive continuous improvement by identifying inefficiencies, proposing enhancements, and executing roadmap projects
• Lead system audits and data hygiene efforts to ensure our CRM supports accurate reporting and compliance

Benefits

• We take care of our people with a comprehensive benefits package designed to support your well-being, growth, and success
• View the full details here: https://px.sequoia.com/globalcompanybenefits
• Degreed offers flexible work arrangements tailored to each role
• Some positions are fully remote , while others follow a hybrid model for employees near an office