Forward Deployed Engineer-Strategist

Summary

Join ElevenLabs, a leading voice technology company, as a Forward Deployed Engineering Strategist. This remote role, preferably based on the East Coast or in Europe, involves working with a global team to deploy voice AI technology. You will meet with customers, identify their needs, design integrations, guide best practices, and present results to various audiences. You will collaborate with internal teams and take ownership of major projects. This is a high-impact role in a rapidly growing company.

Requirements

• Experience working with customers in a technical capacity
• Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building
• Excellent communication and problem-solving skills, especially in terms of ability to summarize complex technical concepts and using logic in pursuing optimal solutions
• A proven track record of taking ownership of complex projects and delivering results
• Adaptability to work across different customer environments and technical use cases
• Technical aptitude to quickly understand our voice and audio AI models and their applications

Responsibilities

• Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points
• Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions
• Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations
• Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness
• Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives
• Collaborate with our Research and Product teams to incorporate field insights into ElevenLabs' software products and AI models
• Build and deliver compelling demos of our voice and audio AI technology to new and existing customers
• Scope out potential applications in new industries and expand our AI solutions across different sectors globally
• Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions
• Collaborate daily with our customers' engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies

Preferred Qualifications

Candidates on the East Coast or in Europe (NY/London/Warsaw/Berlin)

Benefits

• High-velocity innovation: Rapid experimentation, lean autonomous teams, and minimal bureaucracy
• A truly global team: Collaboration with teammates across 30+ countries, a global customer footprint and office hubs in New York, London and Warsaw. Annual company offsite for the whole team to get together (the last one in Croatia!)
• Remote first: We prioritize your talent, not your location, with structured asynchronous workflows for maximum impact and minimal meetings
• Continuous growth : Collaborate with AI leaders, shape your path, and contribute where you excel most