Foundation Operations Manager

Summary

Join Help at Home's Community Foundation as their Foundation Operations Manager and become the operational backbone of their growing foundation. This role ensures the smooth and effective execution of strategic and philanthropic efforts. You will own and manage core systems, processes, reporting, and contract management. Responsibilities include coordinating programs, managing grant tracking, supporting fundraising and donor engagement, and overseeing community outreach events. This is a remote position with occasional travel. The ideal candidate is a proactive problem-solver with strong technical skills and a passion for creating positive change.

Requirements

• Proven ability to manage and own complex projects and systems with a high level of accountability
• Strong organizational, analytical, and communication skills; able to translate vision into action
• Proficiency in Microsoft Office Suite, project management tools, and donor databases (e.g., Donor Perfect, Submittable)
• Ability to create structure and clarity in ambiguous or evolving situations
• Demonstrated experience working within nonprofit organizations or philanthropic foundations
• Excellent interpersonal skills
• Ability to build collaborative relationships
• High School Diploma or GED required
• Minimum of three (3) – five (5) years of experience in nonprofit operations, development, or program management roles
• Experience with cross-functional coordination and stakeholder communication at various organizational levels
• Prolonged periods sitting at a desk and working on a computer
• Ability to travel 10% of time; may fluctuate based on business needs

Responsibilities

• Own and continuously improve core Foundation systems, processes, policies, and reporting mechanisms
• Manage internal systems that support program execution, data tracking, and strategic reporting
• Implement tools and workflows that drive organizational efficiency, compliance, and scalability
• Oversee fundraising activities, including donor management, CRM oversight, campaign logistics, and high-quality stewardship efforts
• Develop and maintain templates, tools, and reports that support donor engagement and revenue tracking
• Collaborate on donor engagement strategies and fundraising communications
• Own the end-to-end process for maintaining, organizing, and updating all contracts related to Foundation initiatives, partners, and vendors
• Ensure contract compliance, renewal timelines, and document accuracy in coordination with legal and operational stakeholders
• Maintain policies and governance documentation across all arms of the Foundation
• Track grant opportunities, preparing applications, and managing submission deadlines
• Report on grants and donations, aligning with internal and external compliance standards
• Deliver timely metrics and documentation to stakeholders, funders, and auditors
• Lead logistics and operations for Foundation programs and community events
• Serve as a point of contact for internal stakeholders and community partners involved in Foundation programs
• Support volunteer and community engagement initiatives, including event coordination and impact tracking

Preferred Qualifications

• Bachelor's degree in nonprofit management, public administration, business, or related field strongly preferred
• Experience in nonprofit operations, fundraising strategy, or grants management
• Familiarity with home care, healthcare, or public health nonprofit environments
• Experience in creating, managing, and improving internal processes and systems

Benefits

• Direct deposit
• Healthcare, dental, and vision insurance
• Paid time off and parental leave
• 401k
• Ongoing, in-depth training opportunities
• Meaningful work with clients who need your help
• Career growth and experience with an industry leader with 40+years of history in a high-demand field