Product Manager, CRM

Summary

Join Pennylane, a rapidly growing Fintech company, and become a key player in shaping the future of financial software for SMEs in Europe. As a CRM Product Manager, you will define and execute a product strategy, manage the delivery of new features, and collaborate extensively with various internal stakeholders. This role requires strong product management experience, excellent interpersonal skills, and the ability to navigate complex problems. Pennylane offers a competitive compensation package, remote work flexibility within Europe, generous paid time off, and various other benefits to support your work-life balance and professional development. The company fosters a collaborative and inclusive environment with a strong remote-friendly culture. If you are passionate about improving the lives of entrepreneurs and enjoy a dynamic work environment, this is the perfect opportunity for you.

Requirements

• Interest in “Ops” product management (working with internal persona, master how operations team work)
• Strong interpersonal skills to navigate stakeholder relationships, spend time with our internal users, gain buy-in on roadmap, spend time with internal teams to understand their problems and explain prioritization decisions. (Plan to be in the office at least once a month as most stakeholders are paris based)
• Ability to simplify and tackle complex problems
• Hands-on approach and willingness to step outside traditional product roles to ensure product success (e.g., collaborating with operations and data teams)
• Prior experience in product management or “rev ops” job at a scale-up or large tech company is required
• Speak English (level is assessed and appreciated according to the department you’re applying to)
• Be energized by an ever-shifting work environment
• Be highly collaborative (within your team or other stakeholders)
• Sufficiently experienced to prioritize business-led actions on your day to day activity

Responsibilities

• Define a 6/12m strategy for the CRM scope
• Oversee discovery, delivery, and go-to-market for this new team
• Work effectively with many personas and internal stakeholders, at all levels
• Simplify and manage complex topics

Benefits

• Work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone
• 25 vacation days paid by Pennylane
• Competitive compensation package
• Company shares
• Budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it
• Access to 8000 fitness spaces in Europe and more than 300 activities related to wellness through Gymlib
• Access to Busuu to perfect your English or your French
• Latest Apple equipment
• Regular company events such as Tech Days or the annual company seminar
• If based in France: French contract following French regulation, 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover and regular events in cities where Pennylaners are mostly presents (Lyon, Bordeaux, Nantes…)