Fulfillment Coordinator

Summary

Join Skillsoft's Fulfilment Team as a contract employee for 4 months! You will ensure all events are fulfilled and processed according to company procedures, maximizing profitability while maintaining quality. Key responsibilities include managing pre- and post-event delivery, sourcing suppliers, and handling procurement processes. You'll collaborate with various departments to ensure smooth operations and meet fulfilment needs for courseware, exams, and travel arrangements. A-level education or equivalent experience and proficiency in MS Office are essential. Experience in a similar role is desirable. This role requires strong organizational skills, attention to detail, and adherence to company processes.

Requirements

• Educated to A level and or equivalent qualification / experience
• Proficient in using MS Office including Outlook, Excel, Word

Responsibilities

• Ensure that all events are fulfilled and processed, issues are resolved or escalated prior to delivery
• Source, onboard, and evaluate suppliers where required
• Follow operational process and procedures, in line with internal and legal requirements
• Complete the procurement process from raising and sending of Purchase Order, to approving invoices
• Maintain sales responsiveness in line with the SLA
• Ensure we meet our fulfilment needs for, but not limited to, courseware, exams, travel arrangements for instructors, 3rd party providers
• Manage pre- and post- event delivery requirements. (e.g. sourcing of fulfilment items, invoice approvals, etc.)
• Work with the required departments to ensure facilities and equipment are properly provided for
• Work with the required departments to complete invoice processing including checking information, updating costs in baps, and approving
• Assist in such duties as may be required

Preferred Qualifications

• Experience in a similar role; with knowledge of training administration, procurement or fulfilment, and organization processes
• Good organisation skills
• Ability to follow organisational processes
• Attention to details