Global Account Manager

Summary

Join OmniOn Power as a Global Account Manager and lead the development and implementation of commercial initiatives for key global customers in the datacenter segment. This senior-level, remote position requires advising and influencing at the executive level, successfully acquiring significant growth with large multinational companies, and reporting to the VP of Sales & Marketing. You will be responsible for developing strategic account plans, building account relationships, collaborating across regions, and acting as a focal point for problem resolution. The role demands deep knowledge of customer business strategies and competitive landscapes, along with the ability to utilize internal and external resources to achieve OmniOn's growth objectives. Domestic and international travel is required.

Requirements

• Bachelor’s degree from an accredited university or college
• Minimum of 10 years sales experience with a minimum of 2 years of Key Account or Sales Leadership experience
• Position requires the ability to travel both domestically and internationally an average of 50% of the time during a typical work week
• Minimum 2 years experience selling to cloud service providers or companies in the datacenter market

Responsibilities

• Leads development and implementation of the strategic account plan which at a minimum includes 1) a detailed assessment of the customer’s business, organization and objectives, 2) identification and assessment of key influencers with a strategy to advance the OmniOn relationship; 3) an assessment of OmniOn’s competitive position and 4) a detailed strategy to meet OmniOn’s growth objectives with the account with specific actions to implement the strategy
• Establishes and develops account relationships based on a defined strategy
• Collaborates across regions to ensure high caliber technical and commercial support
• Develops, maintains and shares detailed knowledge of the customer’s business strategy, purchasing behavior, organization, decision-makers, customer business drivers, economic trends and competition
• Acts as a focal point for problem resolution and monitors customer claims as well as plans, facilitates and conducts customer negotiations
• Proposes recovery plans in case of potential shortfalls of key KPIs used to measure the progress in penetrating the account
• Monitors competitors’ activity with each account and ensures that appropriate response strategies are formulated and implemented
• Ability to utilize internal or external resources (e.g. technical, operational, and marketing) in order to provide value to the account and secure share targets for OmniOn

Preferred Qualifications

• Leadership experience with global and local teams and reporting to senior management
• Knowledge of customers in the cloud service provider market
• Keen business sense and strong customer acquisition skills
• Solid interpersonal and oral/written communication skills
• Demonstrated ability to communicate and influence at all levels of management and across functions
• Practical experience with strategic selling tools and methodology in growing key or strategic accounts