Global Clearing Specialist

Summary

Join Zepz's Payments Team as a Global Clearing Specialist! This role involves analyzing and processing payments received via manual bank transfers, ensuring timely clearing and accurate accounting. You will monitor transactions, investigate potential risks, and collaborate with other departments. The ideal candidate possesses strong analytical skills, attention to detail, and proficiency in multiple languages (including Japanese). Zepz offers a remote-first work environment and a comprehensive benefits package including unlimited annual leave, private medical cover, retirement plans, life assurance, and parental leave.

Requirements

• Ability to read and translate Katakana, Hiragana, Kanji and Romaji languages
• Analytical in reviewing transactions to ensure clearing standards are applied
• A high level of accuracy and attention to detail
• Proactive in raising potential risks and issues involving clearing operations
• Great organisation skills, with the ability to balance priorities when dealing multiple tasks
• Ability to work independently with minimal supervision and collaborate with other team members to achieve targets and goals
• Ability to work and learn quickly in a fast paced and dynamic environment
• Flexibility to work onsite

Responsibilities

• Work all payments and transactions sent in via manual bank transfer
• Maintenance and monitoring of payment entries and ensure they are cleared and accounted for in a timely manner
• Review and screen customer payments and accounts in line with operational standards
• Monitor and investigate transactions using internal tools and external fraud prevention systems
• Provide expert advice and support to other departments on all clearing and payments related matters
• Provide feedback and ideas to help improve processes and team performance
• Raise issues/problems through relevant channels and stakeholders
• Carry out any other duties as required to support the business

Benefits

• Unlimited Annual Leave
• Private Medical Cover
• Retirement
• Life Assurance
• Parental Leave
• Remote-first as an organisation, offering flexibility for you to work where you need to be most productive