Training Specialist

Summary

Join Samsara's Customer Education team as a Sr. Training Specialist and help scale our global reach and customer support. You will deliver engaging training sessions, consult with customers to tailor content, and collaborate with the Education team and stakeholders. This role requires excellent communication and interpersonal skills, along with 3-5 years of experience in technical training. The position offers a flexible remote or hybrid work model with up to 25% travel required. Relocation assistance is not provided. Samsara offers a competitive compensation package including health benefits and more.

Requirements

• Excellent communication skills, and especially strong presentation and facilitation skills. You have the ability to communicate sophisticated business software processes effectively and in a way that connects with customer priorities
• Excellent interpersonal skills - You’re dynamic and enthusiastic, and connect well with others whatever their level within an organization
• Ability to manage your own work and to teach yourself new products independently. You’re also analytical and can assess what is essential to know and what’s not
• Ability to prioritize and effectively handle multiple projects and tasks concurrently. You’re organized, methodical, and detail-oriented
• An eye for detail and polish
• Ability to work without supervision and as part of a team
• 3-5 years experience delivering technical training
• Ability to travel 20-25% max

Responsibilities

• Consult with customers to understand and tailor training content to meet their needs and organizational goals
• Deliver high quality and engaging live and recorded training sessions to new and existing customers at small, private engagements and large, strategic events
• Demonstrate expertise on across the Samsara platform and show facility in answering a range questions from customers during their training
• Collaborate closely with the rest of the Education team as well as other stakeholders to shape content for live training and share customer feedback from live customer events
• Champion, role model, and embed Samsara’s values and operating principles as we scale globally and across new offices

Preferred Qualifications

Experience supporting Enterprise customers across multiple regions/markets

Benefits

• Full time employees receive a competitive total compensation package
• Employee-led remote and flexible working
• Health benefits
• Samsara for Good charity fund