Global Initiatives Project Manager - EMEA

Summary

Join dLocal, a global payments company, as a Project Manager in the Global Payins Operations Team. This role involves leading strategic initiatives, driving alignment across teams, coordinating with external partners, monitoring performance, and supporting change management. You will be responsible for shaping the future of global payment operations, ensuring a seamless experience for merchants and partners. This position requires 3+ years of experience in project management, operations, or consulting, ideally within fintech, payments, or tech companies. You should possess strong analytical, communication, and stakeholder management skills, and be comfortable working in a fast-paced, scaling environment. dLocal offers a remote-first work culture with flexible schedules, a referral bonus program, learning and development opportunities, language classes, a social budget, and the option to rent a house for a week to work with your team anywhere in the world.

Requirements

• 3+ years of experience in project management, operations, or consulting roles—ideally within fintech, payments, or tech companies
• Detail-oriented mindset with a knack for spotting dependencies, risks, and improvement opportunities
• An analytical and structured approach that is capable of bringing clarity and direction in ambiguous or evolving contexts
• Strong stakeholder management skills, with the ability to coordinate across multiple teams and time zones
• Fluent in English, with excellent communication and organizational skills
• Experience in fast-paced, scaling environments, where adaptability and initiative are key

Responsibilities

• Lead strategic internal initiatives that impact our Payins operations globally, working cross-functionally across regions and departments
• Drive alignment across teams by defining and promoting global standards, procedures, and operational best practices
• Coordinate with external partners, including global processors, card schemes and third-party providers to implement scalable and efficient solutions
• Monitor and improve performance, helping shape a data-driven approach to optimizing our Payins operations
• Support change management, ensuring smooth adoption of new tools, workflows, and third-party integrations

Preferred Qualifications

Knowledge of the card-not-present payments ecosystem and familiarity with concepts such as network tokenization, 3DS, and routing optimization will be considered an advantage

Benefits

• Remote work: work from anywhere or one of our offices around the globe!*
• Flexibility: we have flexible schedules and we are driven by performance
• Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity
• Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded
• Learning & development: get access to a Premium Coursera subscription
• Language classes: we provide free English, Spanish, or Portuguese classes
• Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
• DLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!