Sales Operations Specialist

Summary

Join Woolf, a company redefining higher education, as a Sales Operations Specialist. You will play a key role in ensuring the sales team's efficiency through data management, workflow optimization, and tool enablement. This role involves CRM management, lead research, automation, reporting, and sales enablement. The ideal candidate is analytical, process-driven, and experienced in sales operations and CRM. Woolf offers competitive compensation, benefits including health insurance and 401k, and a flexible remote work environment.

Requirements

• 4+ years of experience in Sales Operations, Revenue Operations, and CRM Management
• Hands-on experience with Salesforce, HubSpot, and lead enrichment tools (Clay, NeverBounce, LinkedIn Sales Navigator)
• Strong data management, analytical, and reporting skills
• Experience optimizing workflows, automating sales processes, and managing integrations
• Ability to work cross-functionally with Sales & Marketing to improve lead management

Responsibilities

• Lead Research & Data Enrichment
• Identify and verify target accounts and decision-makers against sales ICP markers
• Conduct lead research using LinkedIn Sales Navigator, Clay, websites and industry directories
• Verify and update contact information using NeverBounce, BriteVerify, and CRM tools
• CRM Management & Data Integrity
• Manage and optimize Salesforce / HubSpot, ensuring clean, accurate, and structured data
• Merge and organize existing Google Sheets lead lists into the CRM
• Ensure proper lead categorization and status tracking
• Sales Enablement & Outreach Support
• Draft and optimize email outreach sequences to improve engagement
• Ensure all sales interactions (emails, calls, meetings) are logged in CRM
• Train sales teams on CRM best practices, automation workflows, and reporting tools
• Sales & Marketing Alignment
• Act as a bridge between Sales and Marketing, ensuring smooth lead handoff and tracking
• Implement lead scoring models and optimize pipeline workflows
• Provide real-time reporting on lead conversion rates and sales performance
• Reporting & Tool Administration
• Build dashboards and reports to track pipeline health and revenue metrics
• Manage and integrate sales tools, including Salesforce, HubSpot, Clay, LinkedIn Sales Navigator
• Optimize automation and workflow efficiency to improve sales processes

Preferred Qualifications

Experience in higher education, EdTech, or SaaS sales

Benefits

• Competitive Compensation
• Health insurance
• 401k
• Fully remote work environment
• Flexible PTO
• Flexible working hours
• Company laptop
• Resources needed to succeed and grow within your role