Group Coordinator

Summary

Join our client, a leading Tour Operator and part of a Travel Group, as a full-time Group Coordinator based in LATAM. You will be responsible for managing all aspects of group travel, from contracting to confirmation, ensuring deadlines are met, and providing excellent customer service. This remote position offers flexible hours and professional development opportunities.

Requirements

• Must be very detailed oriented
• Must be proficient in Word, Outlook, Excel, etc
• Proficient in written and verbal English language
• Demonstrate strong verbal and written communication skills
• Team oriented
• Must be comfortable with some repetition in position while still maintaining attention to detail
• Ability to prioritize daily responsibilities and demonstrate good time management

Responsibilities

• Build relationships within organization (resorts/travel agents/sales representatives)
• Manage all points of the group from point of contracting until the group is confirmed
• Ensure all group deadlines such as deposit, final payments, and rooming lists are met
• Assist with amendments/addendums for group contracts
• Learn and understand the product of each hotel vendor
• Provide consistent, dependable, and accurate follow through with responsibilities to successful completion
• Gather appropriate level of information needed to make decisions
• Escalate issues to upper management when appropriate

Preferred Qualifications

Travel experience preferred but not required

Benefits

• Professional growth and development opportunities
• Supportive and collaborative work environment
• 100% remote job
• Flexible shift choice Monday through Friday 8:30am - 5:00pm EST
• 9:00am – 5:30pm EST
• 9:30am – 6:00pm EST