Group Product Manager

Summary

Join Kraken's Risk Product Portfolio team as a high-performing Product Manager leading a team focused on account security, fraud, and know-your-transactions (KYT). You will champion a culture of outcomes, evangelize experimentation, and create a product strategy for Risk. Collaborate with cross-functional stakeholders and build a high-trust culture with engineering and design teams. Establish goals and metrics to understand product and team performance. Implement process improvements while maintaining a focus on Kraken's mission of accelerating global crypto adoption.

Requirements

• Interest and alignment in Kraken’s mission to accelerate the global adoption of crypto so that everyone can achieve true financial freedom and inclusion
• 6+ years experience working on risk related products, including 4+ years experience leading high performing product teams
• Demonstrated experience delivering end-to-end, client-facing risk solutions
• Adept at qualitative and quantitative analysis, knowing when to favor anecdote over data (and vice versa)
• Mastery at stakeholder management and conflict resolution, comfortable interacting with diverse personalities and skills
• Macro-to-micro versatility: strategic, big picture mindset coupled with a keen attention to detail and ability to dive deep and understand micro interactions
• Outstanding organizational and communication skills and the ability to balance competing/contradictory priorities
• Exceptional communication and presentation skills

Responsibilities

• Manage a high performing team of Product Managers within Risk, deploying a diverse set of people management techniques to achieve savage levels of accountability while building a culture of openness, collaboration, sticktoitiveness, and career growth
• Champion a culture of outcomes (over activity), where we default to proving the value of our work either quantitatively or qualitatively (over an assumption of value)
• Evangelize the asymmetric benefits of experimentation, creating an environment bordering on religion where we take calculated risks on two-way door decisions, knowing that we will learn a lot of lessons on what doesn’t work
• Create and communicate the overall product strategy, roadmap, and business plan for Risk, ensuring that stakeholders across the company are aligned with the direction and up to date on progress
• Build a high trust culture with the Risk Engineering and Design teams, creating a symbiotic relationship where everything we do is positive sum for one another and our clients
• Collaborate proactively with cross-functional stakeholders (Product, Support, Operations, etc.) to empower our team’s success as well as other departments’ success
• Establish goals, metrics, and KPIs so that you can thoroughly understand the performance of our products and team over time
• Implement value-added process improvements within and outside the team without letting the process become The Thing

Preferred Qualifications

Passion or knowledge about crypto

Benefits

Fully remote work