Senior Group Product Manager, Engagement & Retention

Summary

Join Kraken's Engagement Group as a Product Management Leader! Lead a team of Product Managers, while also acting as a high-impact individual contributor. You will design and build a best-in-class referral program and incentive engine platform. Develop strategies to boost engagement and retention of new users. Collaborate with marketing and business unit leaders in a fast-paced environment. Leverage consumertech and crypto trends to optimize user growth. This fully remote position offers the chance to shape the future of crypto at a leading company.

Requirements

• Minimum 7+ years of product management experience
• Experience leading teams while maintaining the flexibility to step in as a high-impact individual contributor
• Experience working in growth teams for companies at scale (over 1M clients)
• Experience owning retention & engagement metrics
• Experience managing and iterating on referral programs or incentive engines at scale
• Experience in data gathering, quantitative analysis, and the ability to translate these into actionable strategies
• Love for AB testing and experimentation
• Proactive mindset, always looking for innovative, yet simple solutions to complex problems
• Strong interpersonal skills with experience in interacting and collaborating with diverse teams and stakeholders
• Strong organizational abilities with the skill to juggle multiple priorities effectively
• Deep understanding of project management principles and best practices
• Passionate about the crypto space

Responsibilities

• Lead a team of Product Managers across the Engagement area whilst acting as a high impact individual contributor
• Design and build a best in class referral program & incentive engine platform
• Create a strategy for how we can increase engagement and retention of new user cohorts from day 1, and put them on a path to deepen their relationship with Kraken
• Lead cross-functional collaboration: in this role you will have to work closely with both our marketing teams, as well as, our other business unit leaders to execute a clear vision in a complex and fast working environment
• Leverage trends in consumertech and crypto to test, iterate, and learn around ways to step change user growth and delight our end users