GTM Finance Manager

Summary

Join ServiceNow as a strategic finance partner to Global and Industry Go-To-Market (GTM) teams. Deliver actionable insights on bookings, operating expenditures (OPEX), and headcount. Consolidate and oversee operational expenditures for Global Sales, conducting variance analyses. Develop and maintain a robust financial scorecard and provide P&L analysis. Build trusted partnerships with GTM and cross-functional stakeholders, leading financial check-ins and providing guidance. Drive budget adherence by offering data-driven insights and partnering with leaders. Collaborate with finance and sales leadership on financial objectives and long-range planning. Support annual planning, forecasting, and reporting, focusing on process improvement.

Requirements

• Bachelor’s degree in Accounting, Finance, Economics, or a related field
• 7+ years of experience in financial planning & analysis (FP&A), accounting, or a related finance role
• Experience in financial modeling and data analysis with advanced Excel skills
• Strong ability to interpret financial data, identify trends, and provide strategic recommendations
• Understanding of Sales and GTM Strategy
• Experience presenting financial reports to both technical and non-technical audiences
• Excellent communication and collaboration skills to partner effectively across teams
• Self-motivated, with a problem-solving mindset and a keen eye for detail

Responsibilities

• Serve as a strategic finance partner to the Global and Industry Go-To-Market (GTM) teams by delivering actionable insights across bookings, operating expenditures (OPEX), and headcount allocations to drive data-informed decision-making
• Consolidate and oversee operational expenditures for the Global Sales organization by conducting comprehensive monthly and quarterly variance analyses
• Develop and maintain a robust financial scorecard and provide end-to-end P&L analysis for the Global Sales function. Offer a strategic financial perspective on profitability, return on investment (ROI), and alignment with broader business goals and GTM strategy
• Build and foster trusted business partnerships with GTM and cross-functional stakeholders. Lead regular structured financial check-ins, deliver forward-looking analysis, and provide finance guidance that anticipates stakeholder needs and supports key business initiatives
• Drive accountability for budget adherence across business units by providing clear, data-driven insights and partnering with leaders to manage spend, investment decisions, and resource allocation effectively
• Collaborate closely with finance and sales leadership to ensure alignment on financial objectives, strategic priorities, and long-range planning. Help guide investment strategies that support business growth and operational excellence
• Support the annual planning, forecasting, and reporting cycles with a focus on improving processes, systems, and tools to enhance accuracy, transparency, and efficiency across GTM finance operations

Benefits

• Health plans, including flexible spending accounts
• A 401(k) Plan with company match
• ESPP
• Matching donations
• A flexible time away plan
• Family leave programs