Gtm Lead, Partnerships

Summary

Join Inworld, a leading AI technology provider, as a Partner Manager. You will be responsible for ensuring the success of critical commercial partnerships, acting as the main point of contact throughout the engagement lifecycle. Collaborate with sales, legal, and cross-functional teams to negotiate agreements, execute joint projects, and identify upsell opportunities. You will contribute to defining the partnership strategy, conduct market research, and represent Inworld at industry events. This role requires 4-6 years of experience in B2B SaaS partner/customer relationship management with a proven track record of growing enterprise partnerships. The position offers a competitive salary, bonus, equity, and benefits, with both in-office and remote options available in the United States.

Requirements

• Passion for AI, gaming and all things interactive
• 4-6 years of experience in partner and/or customer relationship management at a B2B SaaS business that sells a technical product
• Track record of successfully establishing and growing enterprise partnerships that deliver revenue growth or product expansion
• Excellent communication and negotiation skills; expertise in building and maintaining relationships with key stakeholders, customers, and partners
• Ability to create clarity for partners and stakeholders, show empathy for the customer experience, and facilitate collaboration between parties
• Ability to work independently, take ownership of projects, and deliver results according to metrics such as NPS, churn, and upsell revenue
• Willingness to travel domestically and internationally as required
• In-office location: Mountain View, California, United States
• Remote location: United States

Responsibilities

• Ensure the overall success of several critical commercial partnerships by acting as the consistent point of contact for partners throughout the lifecycle of engagement, jointly outlining the goals, milestones, and commercial details of the relationships, anticipating any major blockers to achieve the desired outcome and actively working toward resolution
• Collaborate with Sales and Legal to propose and negotiate business agreements with partners to reach mutually agreed upon terms that are exciting to both the partners and Inworld
• Collaborate with cross-functional teams, including Product, Engineering and Production to ensure successful execution of joint projects and initiatives with partners
• Proactively seek out upsell/expansion opportunities related to the partnerships by maintaining a deep and current knowledge of the partnership details and goals, regularly seeking opportunities to deepen relationships
• Help define our Partnership strategy, evaluating mutually-beneficial opportunities to drive revenue, expand our product offering, and increase our customer base through partnership with technology partners, channel partners, resellers, and customers
• Empathize with the partner experience, prioritizing trustworthiness, reliability, and consistency in all engagements with the partner to assure their experience engaging with Inworld is world-class
• Conduct market research and identify new partnership opportunities, improving our positioning and competitive differentiation in the market
• Represent Inworld at industry events, conferences, and other networking opportunities

Benefits

The United States base salary range for this full-time position is between $140,000 - $190,000 + bonus + equity + benefits