Revenue Technology Systems Analyst

Summary

Join Invoca's Revenue Operations team as a Revenue Technology Systems Analyst and become the hands-on owner of our GTM application stack, including Gong, ZoomInfo, LinkedIn Sales Navigator, and more. Your mission is to ensure seamless operation of our revenue tech infrastructure, supporting high-performing sales and marketing. You will improve systems integrations, automate workflows, increase tool adoption, and drive efficiencies across the funnel. This role involves close partnership with cross-functional teams, executing high-impact technology initiatives and ensuring data integrity. You will play a pivotal role in improving pipeline creation, seller productivity, and data-driven decision-making. Reporting to the Sr. Director of Revenue Technology and Process, you'll contribute significantly to the company's success.

Requirements

• 5+ years of experience managing and optimizing go-to-market technology in a B2B SaaS environment
• 4+ years of experience as a Salesforce Administrator, with Salesforce Admin Certification required
• Demonstrated expertise in configuring and optimizing apps such as Salesforce, Salesloft, Zoominfo, Clay, Clari, and Gong
• A strong curiosity for new technology and how AI can be used to scale the business
• Experience building and managing workflows, integrations, and automations across sales and marketing tech stacks
• Understanding of GTM operations and how tools influence deal velocity, lead management, and sales performance
• Familiarity with data governance, enrichment tools, and deduplication practices
• A thorough understanding of SFDC best practices and functionality
• Hands-on experience in performing complex data loads and management
• An eager approach to learning, helping, and growing within the team
• A strong sense of ownership, accountability, and pride in your work. Allowing you to thrive in a fast-paced environment
• Exceptional written and verbal communication skills with the ability to translate technical information to non-technical stakeholders

Responsibilities

• Own & enhance the stack - Administer, configure, and continuously improve Gong, ZoomInfo, Salesloft, Clari, Cognism, LinkedIn Sales Navigator, and the rest of our GTM toolkit; manage licenses, user profiles, and release impacts
• Triage & resolve - Serve as the first line of technical support for any GTM applications: diagnose and resolve tool issues quickly, collaborate with vendors and internal teams, and restore uptime fast so sellers stay focused on selling
• Support pipeline acceleration – Enable faster prospecting, cleaner targeting, and simpler execution through smart workflows and data hygiene
• Automate & integrate - Design an AI‑first workflow using low‑/no‑code automations and smart integrations to eliminate manual steps and retire technical debt
• Guard data quality - Oversee enrichment routines, deduplication, and validation rules to keep data clean, current, and sales‑ready
• Maximize ROI - Track application adoption, usage trends, and performance against business outcomes; propose optimization opportunities and manage tool evaluations as needed
• Partner cross-functionally – Collaborate cross-functionally to translate business requirements into scalable technical solutions; assist in building enablement documentation and onboarding guides for end users

Benefits

• Paid Time Off - Invoca encourages a work-life balance for our employees. We have unlimited flexible time off for all full-time employees. We also offer 16 paid holidays, 10 days of Compassionate Leave, days of volunteer time, and more
• Healthcare - Invoca offers a healthcare program that includes medical, dental, and vision coverage. There are multiple plan options to choose from. You can make the best choice for yourself, your partner, and your family
• Retirement - Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%
• Stock options - All employees are invited to ownership in Invoca through stock options
• Employee Assistance Program - Invoca offers well-being support on issues ranging from personal matters to everyday-life topics through the WorkLifeMatters program
• Paid Family Leave - Invoca offers up to 6 weeks of 100% paid leave for baby bonding, adoption, and caring for family members
• Paid Medical Leave - Invoca offers up to 12 weeks of 100% paid leave for childbirth and medical needs
• Sabbatical - We thank our long-term team members with an additional week of PTO and a bonus after 7 years of service
• Wellness Subsidy - Invoca provides a wellness subsidy applicable to a gym membership, fitness classes, and more