Head of Communications
Worldcoin
Job highlights
Summary
Join World as the Head of Communications for Europe and lead the development and execution of communication strategies across diverse European markets. You will build and manage a network of agencies, develop and implement localized communication campaigns, and oversee media relations, content creation, and crisis communication. This role requires a strategic thinker with extensive experience in integrated communications and a deep understanding of European regional dynamics. You will collaborate with cross-functional teams and key stakeholders to enhance World's reputation and advance its objectives. The ideal candidate possesses exceptional communication skills, proficiency in digital tools, and fluency in English, with additional languages a plus.
Requirements
- Bachelor's degree in Communications, Public Relations, Journalism, International Relations, or related field
- Extensive experience (15+ years) in communications, with a focus in Europe, preferably within multinational organizations, NGOs, global companies or international agencies
- Deep understanding of regional dynamics, cultural nuances, and media landscapes across Europe
- Successful experience and exposure to organizations working in an innovative space that intersects with a regulatory environment
- Proven track record of developing and executing successful communication strategies that drive engagement, enhance reputation, and achieve business objectives in diverse markets
- Exceptional media relations skills and experience working with journalists, media outlets, and influencers across the region
- Strategic thinker with the ability to translate business goals into actionable communication plans and initiatives
- Outstanding written and verbal communication skills, with the ability to craft clear, compelling messages for diverse audiences and cultural contexts
- Proficiency in digital communication tools and platforms, including social media, content management systems, and analytics tools
- Fluency in English is required
- Native to or longstanding residency in the region required
Responsibilities
- Establish Foundation for Integrated Communications throughout Europe: Build and engage with the network of agencies that will support the TFH comms team mission - drive country-specific, localized positive sentiment at scale
- Prepare and apply global launch playbook for country launches and expansions
- Develop and execute communications campaigns that support broader policy communications and regulatory agenda
- Develop and implement integrated, localized communication strategies that support the organization's goals and are reflective of unique cultural, social, and political landscapes
- Align messaging with global objectives while ensuring relevance and resonance with local audiences
- Deliver strategic communications components spanning but not limited to product releases, new market openings, thought leadership and brand building initiatives
- Flawless execution of strategic communications components spanning but not limited to product releases, new market openings, crisis situations, thought leadership and brand building initiatives
- In partnership with the Policy team, build and nurture strong relationships with key stakeholders internally and externally including government officials, media representatives, industry influencers, partners, and participants in World network, to foster collaboration and advance the organization's objectives in the region
- Amplify Worldโs leadership in privacy, decentralization, and innovation through thought leadership earned-first campaigns and narratives
- In partnership with local agencies lead storytelling efforts to highlight the impact of Worldโs initiatives, including its flagship products: World ID, World App, World Chain, and other regional projects
- Oversee and engage in high touch media relations activities, including proactive outreach, press releases, media briefings, spokesperson training, background conversations and spokesperson training, to secure positive coverage and manage the organization's reputation effectively across diverse media outlets (tech, business, crypto, consumer, economic) in the region
- Enhance press understanding of Worldโs mission and technology via earned media programs that result in high-impact coverage across diverse media outlets (tech, business, crypto, mainstream, economic) in the region
- Lead the development of compelling content for various channels, including press releases, contributed articles, blog posts, social media content, event and/or speaking materials and marketing materials, ensuring alignment with regional priorities and cultural sensitivities
- Collaborate/partner with relevant counterparts to help shape and execute social media strategies to support the broader mission of driving positive sentiment
- Serve as the primary point of contact for crisis communication efforts throughout Europe
- Mitigate reputational risks and ensure timely transparent responses during challenging situations
- Spearhead crisis communications strategies in partnership with local agencies
- Provide timely and transparent communication to stakeholders during challenging situations to safeguard the organization's reputation and integrity
- Protect and enhance the organization's brand reputation across Europe through strategic communication initiatives, brand-building activities, and alignment with regional values and perceptions
- Source, onboard and manage a roster of external agency partners to deliver high-impact results. Select and onboard new agencies as needed, while monitoring performance, tracking KPIs, and setting goals to ensure high-ROI partnerships
- Collaborate closely with cross-functional teams, including marketing, public relations, government affairs, product, engineering and regional leadership, to integrate communication efforts and support overall business objectives effectively
- Advocate for market-specific communications needs to global and cross-functional teams, ensuring regional PR requirements are met and appropriately flagged
Preferred Qualifications
- Master's degree preferred
- Proficiency in additional languages spoken in the region is a plus
- Direct experience with Web3/Crypto, data/privacy and financial regulations a plus
- Experience successfully hiring and managing a network of local, external PR agencies
- Ability to travel to provide in person support for market launches, speaking engagements, media tours and other relevant events
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