Head of Copy

Summary

Join Cleo, a fast-growing fintech unicorn, as their Head of Copy! Lead and mentor a team of copywriters, shaping Cleo's unique brand voice and creating compelling marketing communications. You will co-lead the internal Creative Studio, ensuring high-quality copy across all channels and aligning with business objectives. This role requires extensive experience managing creative teams, a strong portfolio, and a player-coach mentality. Cleo offers a competitive compensation package, equity, flexibility, remote work options, and a range of benefits including generous paid time off, parental leave, and professional development opportunities.

Requirements

• Player-coach mentality with a track record of leadership coupled with the ability to jump in and write where needed
• You’re proactive. You don’t wait for others to figure things out, you jump in, ask questions and move projects forward
• You’re a systems thinker and bias towards action, taking complex challenges and testing quickly
• Pre-series C experience. You’re an entrepreneurial spirit, with a test and learn attitude
• Extensive experience establishing processes for high-quality execution
• A positive force, bringing new concepts to life in an app-first, online environment
• 4+ years of experience managing a team of creatives whilst working in a senior copy role in the creative field, ideally in a high-growth startup or scale-up
• Strong portfolio showcasing strategic/conceptual thinking and storytelling
• You’ve got a great sense of humor on and off the page

Responsibilities

• Co-lead the internal Creative Studio in partnership with design leads, helping the team deliver performative and compelling communications support
• Help master (and define) Cleo’s brand voice
• Provide leadership and mentorship to a team of copywriters, fostering open creative expression and ensuring high-quality copy across our marketing channels
• Oversee the creative copy process, ensuring work aligns with business objectives (OKRs)
• Uphold the highest standards of creative quality in copy and brand messaging
• Lead creative brainstorming sessions with the wider team that delivers original and high-impact creative
• Demonstrate an open leadership style that’s both supportive and inspirational, helping the team deliver high-quality work and continue to find ways to improve their outputs and the copy process
• Demonstrate strong proofreading and editing skills across business and consumer audiences

Benefits

• A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles
• Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
• A clear progression plan
• Flexibility
• Work where you work best. We’re a globally distributed team. Our US team works fully remotely, but we host virtual socials and an annual company offsite in Europe with all expenses paid
• Company-wide performance reviews every 6 months
• Generous pay increases for high-performing team members
• Equity top-ups for team members getting promoted
• 15 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
• 401k matching
• Medical Insurance, Dental and Vision care
• Generous Parental Leave
• 1 month paid sabbatical after 4 years at Cleo
• Regular socials and activities, online and in-person
• We'll pay for your OpenAI subscription
• Online mental health support via Spill