Remote Head of Customer Intelligence

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Enterpret

📍Remote - United States

Job highlights

Summary

Join Enterpret as the Head of Customer Intelligence and play a critical role in shaping how companies approach customer intelligence and build customer-centric products.

Requirements

  • At least 5 years of Voice of Customer (VOC) or Product Operations experience at mid-market or enterprise companies
  • Passionate about helping the world transform into building customer-centric companies
  • Strong understanding of customer-centric product development and the ability to advocate for best practices
  • Exceptional communication and relationship-building abilities
  • Experience working with enterprise customers and internal cross-functional teams

Responsibilities

  • Develop and lead a vibrant community of customer-centric companies and professionals
  • Work closely with Enterpret’s product, engineering, and customer success teams to establish best-in-class customer intelligence practices
  • Collaborate with our enterprise customers to develop strategic plans for rolling out Enterpret’s solutions within their organizations

Benefits

  • Autonomy and ownership of an early-stage startup!
  • Highly competitive compensation and early-stage startup equity
  • Medical, Dental, and Vision Insurance
  • Generous vacation policy
  • Maternity and Paternity leaves

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