Head of Data Solutions and Implementations

Summary

Join Subscript's Data Solutions team as a leader to scale implementation processes. Lead a team of 5, improve strategies, and revamp processes for rapid customer base growth. Leverage your data-heavy client implementation experience. Collaborate with the leadership team and co-founders. Shape the organization and define best practices. The role involves hands-on client implementation work. Subscript offers an asynchronous, autonomous, and fully remote work environment with global clients and team meetups.

Requirements

• 5+ years or experience running SaaS implementations
• 3+ years of experience working with SaaS finance data, especially in revenue, invoicing, and ARR analytics
• 3+ years of experience managing, including teams of >5 people
• Deep understanding of software product development processes

Responsibilities

• Lead an existing team of 5 amazing Data Solutions teammates!
• And you'll hire to grow this team further
• You'll be taking a critical eye to our current implementations strategy to improve them and make them scalable as we grow our customer base rapidly!
• This could entail revamping processes, introducing new internal tooling, reallocating team resourcing, etc
• You'll bring in your prior data-heavy client implementations experience from other successful roles
• You'll work as a member of the leadership team, cross-functionally with the whole company, including our co-founders Sidharth Kakkar and Michelle Lee
• They formerly built and successfully exited a B2B SaaS company called Freckle Education , and this is their second start-up
• You'll have a huge say in how we shape and build all parts of our organization
• You'll have a ton of autonomy in defining + iterating on best practices and processes to really help both our customers AND our teammates reach the moon!
• Note: We're looking for someone who can not only talk the talk, but also walk the walk
• The right candidate for this role will be excited about kicking off their time here getting their hands dirty and running a few client implementations end-to-end to get familiar with the team's work!

Preferred Qualifications

• Familiarity with GLs, CRMs, and payment processing software
• Spreadsheet know-how
• Experience working with REST APIs
• SQL mastery

Benefits

• Unlimited vacation
• Flexible work schedule – work anytime and anywhere you want (as long as you are available to work with clients during their business hours and join live calls with them)
• Benefits appropriate to your location (health/dental/vision in the USA)
• Company-wide retreats multiple times per year, all expenses paid