Head of Games Outreach

Summary

Join Kickstarter as the Head of Games, Outreach and lead our Games team, managing a category-focused team engaging with and advocating for Games creators globally. You will manage relationships with creators, providing strategic guidance and leveraging your in-depth knowledge of the Games category and Kickstarter. You will collaborate with various departments, handle escalations, and contribute to strategic initiatives. This is a people management role requiring at least 8 years of experience in the tabletop games industry. The salary range is $120,000 - $140,000. Kickstarter offers a fully remote work environment with various benefits.

Requirements

• You have at least 8 years of professional experience in and understanding in the tabletop games industry – a network of connections with the community and industry knowledge
• The ideal candidate will have significant business operations experience with a tabletop games company serving a large audience
• You have a demonstrated ability to create and execute on strategic plans that get data driven results. This includes setting and tracking goals and budgets that align with company and team strategy
• You have exceptional communication skills: you are adept at speaking and presenting to small and large groups, speaking to the press, and have the ability to represent Kickstarter in a positive light at industry events
• You have demonstrated public leadership within the tabletop games industry through organizing or playing a central role at key events, developing a compelling online presence, writing thought pieces, and making other meaningful contributions to helping independent creators succeed in their industry
• You have a demonstrated ability to manage a team, coaching and training staff, and setting clear expectations for performance
• You have a demonstrated ability to play a leading role in cross-team initiatives, collaborating with key stakeholders across departments
• You have an expert sense of what makes projects within their category of focus standout – ability to assess quality, innovation, creativity, and clarity of presentation when reviewing a campaign independently

Responsibilities

• Connect with promising creators in the Games category who could use Kickstarter to bring exemplary projects to life
• Develop and own strategies for retaining priority creators and contribute to strategies for reaching new creators
• Track creator conversations in category of focus using Kickstarter’s CRM and maintain SLAs around considering priority creators for curation and outreach support
• Use data tools to analyze trends and performance
• Help creators craft strong campaigns, advise on launch strategy, and connect them to Kickstarter’s service partners and other relevant category ecosystem resources
• Develop and refine category-specific educational resources and surface to appropriate creators, in collaboration with Brand Marketing, Community Support and other teams
• Establish and strengthen relationships with partners in the category ecosystem to build Kickstarter’s referral pipeline (accelerators, publishers, agencies, etc)
• Contribute to strategy for events within the Games category, informing which to prioritize
• Attend events as a representative of Kickstarter, communicating with creators and industry audiences both one-on-one and through public speaking opportunities
• Make the case for Kickstarter in a competitive funding landscape and gather intelligence about alternate paths to funding creators are pursuing
• Serve as an internal champion for the needs of Games creators, surfacing Voice of the Customer feedback around product, policy and experience to internal stakeholders and collaborating on cross-team initiatives that aim to improve creators’ experiences
• Use Kickstarter’s Games-focused curation channels to celebrate creators’ work and coordinate marketing features on brand channels for priority creators in their category of focus
• Build, lead, and develop team members; work with them to define their career development plans, setting specific goals, monitoring and providing feedback on performance, and motivating them to achieve results as part of their growth
• Lead inclusively and foster a safe environment
• Engage in people management related tasks in support of Kickstarter's policies and processes

Preferred Qualifications

• Bonus points if you are a creator within their category of focus, entrepreneur, and/or Kickstarter creator
• Bonus points if you have professional experience and connections within an area of potential for Kickstarter (i.e. a domain where we don’t already have a strong audience.)

Benefits

• A fully remote workforce with plenty of opportunities to get to know your colleagues
• 100% employer-paid health plan offerings
• 16 paid vacation days, 10 sick days, and a company-wide winter break between Christmas and New Years
• 25 volunteer hours each year to give back to your community
• 16 weeks of parental leave plus fertility/family planning resources
• Kickstarter currently operates with a 4-day workweek, a model that aligns our belief in a healthy work-life balance and gives staff the space to be more than their work