PTW is hiring a
Senior Business Development Manager, Remote - United States

Summary

The job is for a Senior or Business Development Manager in the Sales and Player Support line of business, focusing on generating new business in North America for player support and community management solutions. The role requires experience selling services to the gaming industry, excellent communication skills, problem-solving abilities, and strong time management skills.

Requirements

• Experience selling customer services, outsourcing services, or adjacent services - ideally player support, community, and related tech products and services to different stakeholders at all levels of target organizations
• Knowledge of Player/Customer Support Management either within business development, account management or operations with a large network of Player Support contacts in the gaming industry

Responsibilities

• Develop relationships and grow new business revenue within the video games industry, specifically Player Support
• Generate new business / large new logo business across North America focusing on player/customer support and community management solutions
• Create a client base through content lead outreach campaigns and develop and execute contact strategies including cold calling, social and business networking
• Develop a partnerships strategy in partnership with other key stakeholders in the business and attending client meetings, presentations, trade shows, etc
• Manage the full sales cycle from prospecting to closing and working collaboratively with the delivery teams to creative effective solutions for each new client

Benefits

• Competitive base salary
• Medical, dental, vision benefits
• 401k with company matching
• Group pension scheme and death in service benefit
• Dynamic and entrepreneurial culture
• Video games focused environment
• Excellent OTE with % based commission package