Head Of Hr

Summary

Join Fruugo as their Head of HR, reporting directly to the CEO. This remote role (UK-based) requires an experienced, commercially-minded individual to lead and manage all aspects of HR, fostering a high-performance culture. You will be responsible for operational HR leadership, driving employee engagement, innovating HR services, and providing support and guidance to the team. The ideal candidate will possess a CIPD level 7 qualification, a degree, and extensive experience in a senior HR role, preferably within e-commerce or tech. Fruugo offers a competitive salary, remote work flexibility, and various benefits.

Requirements

• Experienced in a “Head of HR” or equivalent senior HR role, ideally within a fast-paced ecommerce or tech environment
• CIPD level 7 and degree qualified
• Accustomed to remote working and operating a HR function within a remote working company
• Strong IT skills with experience of assessing and implementing new HR software as and when required
• Outstanding communicator and team player, always acting with integrity, being highly approachable and able to build rapport quickly with employees at all levels across the business
• Exceptional writing and reporting skills and experience of producing high-quality executive reports
• Ability to develop a sound understanding of how Fruugo operates and the job roles within Fruugo
• Highly self-motivated and proactive with the ability to work under pressure
• Effective coaching and training ability, with an engaging style, capable of inspiring teams to achieve business goals
• Good business acumen, commercially-minded with sound judgement and decision making
• Solid knowledge of employment law and its practical application
• Ability to deal with complex and difficult situations
• Strong leadership, influencing and negotiating skills
• Positive thinker and problem solver
• Experience of dealing with a varied workforce including contractors, employees who work remotely and employees based overseas
• Ability to maintain confidentiality and act with discretion and diplomacy

Responsibilities

• Provide operational leadership across the whole HR remit, including policies and procedures, employee terms and conditions, talent acquisition, learning and development, employee relations, Health and Safety, payroll and benefits provision, and performance management
• Lead in driving employee engagement and company culture, embedding values and behaviours to retain talent and ensure high productivity
• Innovate and drive forward best practice across the HR service, ensuring that the delivery not only meets statutory obligations but operates with a focus on continuous improvement
• Provide support, guidance and coaching to your direct reports and wider team across their remit. This includes providing senior expertise across a range of HR matters, offering practical advice in line with legislation and best practice
• Promote and develop a full L&D programme to support and grow the L&D culture in line with business goals and objectives
• Draft and implement new company policies as well as continuously monitor and review existing policies, making changes where necessary
• Assess and implement new HR software to the business as and when required, as well as ensure existing HR software is being used to full advantage
• Diversity and Inclusion, working with our Diversity Champions to promote a D&I culture and promotion of D&I initiatives
• Advise on employment law matters and remain abreast of changes in the law
• Produce high quality reports and deliver meaningful data insights across the HR remit

Preferred Qualifications

Experience of HR and other Software such as HiBob , Culture Amp , Slack , Linkedin Recruiter , Go1, Workable (ATS), Brightmine desirable

Benefits

• 100% remote working (Must be UK based)
• Hours of work are 35 hours per week - including an early 2pm finish on a Friday!
• 25 days holiday plus bank holidays (increasing with length of service)
• Bi-annually company get togethers
• All IT equipment supplied
• Access to our learning platform with over 80,000 courses
• Company pension
• Employee discount
• Employee Referral Programme
• Employee Assistance Programme, offering wellness benefits to employees and their immediate family