Hr Operations Team Lead

Summary

Join Pennylane's People Operations team as a Team Lead and make a significant impact on the employee experience for a rapidly growing Fintech company. You will manage a team of four, overseeing payroll, benefits, compliance, and HR systems. Responsibilities include process optimization, data analysis, project management, and internationalization efforts. You will also contribute to the company's CSR initiatives and employee value proposition. The ideal candidate possesses extensive experience in HR operations, management, and project management, along with strong legal knowledge and fluency in English and French. Pennylane offers a competitive compensation package, remote work flexibility, and various employee benefits.

Requirements

• Fluent both in English and French
• At least 10 years of professional experience
• Minimum 4 years of experience in a management position
• Experience in Compensation and benefits
• At ease with dealing with an international scope
• Legal knowledge (CSE, " accords ", compliance…)
• Experience in project management
• Data Driven
• Autonomy, rigor
• Great sense of confidentiality
• Customer centric

Responsibilities

• Support your team (3 people operations specialists and 1 Workplace manager) throughout their employee journey (onboarding, day-to-day management, career development)
• Communicate the company vision and drive engagement for your team
• Embody and deliver the People Ops team vision & mission and integrate them in day-to-day routines: you are responsible for the Ops Roadmap
• Frame the team’s job, set and share the rules, prioritize, handle the workload and delegate appropriately, in order to secure a positive work environment for your team, as well as targets delivery
• Create career development opportunities for your team and coach individuals towards success
• Audit existing processes and propose an HR operations roadmap to support business challenges and optimize employee satisfaction
• Embody the HR Operations department internally and help managers develop their skills in this area of expertise. Create awareness around the subject of employee experience and Employee Value Proposition
• Pull out and analyse People-related data : for legal reporting purposes (CSE, BDES, Gender parity index, etc.) but also for driving data-driven decision making processes (ie. influence projects prioritization or detect areas for improvement)
• Deploy our first compensation & benefits program with our HR Development Manager : salary grid, tooling, process, automatization, internationalization…
• Be responsible for internationalization ops strategy (opening up new countries, setting up providers Ops…)
• Create the Corporate Social Responsibility (CSR) project
• Be responsible for the administrative management of the training program (invoicing and agreements, collaborator registration and attendance certificates, relations with the OPCO…)
• Deliver high-end HR systems management, supporting our employees from the day they’re hired to the day they leave. This includes managing payroll and benefits, parental leave, HR compliance, reviews tracking tools and accounts, and relationships with external providers
• Secure the best (ie. swift and accurate) employee experience for any employee day-to-day HR queries and requests
• Build and nurture strong collaboration with the People Partners to secure a smooth application of People Ops processes
• Be responsible for the entire HR tools stack: Maintenance and optimization of existing tools, Implementation of new tools as required and in collaboration with the various HR teams, GDPR HR point of contact
• Organize, facilitate and lead employee relation activities to nurture a peaceful and collaborative social climate with employee representatives with the VP People
• Run regular legal watch to maintain compliance with local employment laws and regulations
• Make sure documentation is in order and available to stakeholders
• Support L1 legal advisory and contribute to further advising, in partnership with our attorneys
• Be in charge of our EVP strategy (employee value proposition)
• Be responsible for maintaining our Head Quarter (We Work) and ensuring employee satisfaction with the various services offered
• Be a driving force behind the improvement of office-related projects
• Design the internal events strategy (onsite and remote) with the workplace manager
• Propose a full remote experience (60% of our workforce)
• Manage and grow a team of 4 people
• Oversee onboarding and offboarding administrative support
• Ensure first level of support to Pennylane employees
• Closely work with other People teams and design processes to ensure smooth collaboration
• Automate and streamline processes leveraging our current tools (mostly Lucca, Figures, Reflect…)
• Ensure we are compliant in all the international regions
• Prepare ad-hoc reports as needed

Preferred Qualifications

• To speak English (level is assessed and appreciated according to the department you’re applying to)
• To be energized by an ever-shifting work environment
• To be highly collaborative (within your team or other stakeholders)
• Sufficiently experienced to prioritize business-led actions on your day to day activity

Benefits

• You'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone
• Wherever you are based, you will get 25 vacations days paid by Pennylane
• You’ll have a competitive compensation package
• You'll get company shares to enjoy a piece of the success story you're building with us
• You’ll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it
• Through our partner Gymlib, you’ll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness
• You’ll have access to Busuu to perfect your English or your French
• You’ll get the latest Apple equipment
• We are committed to regularly coming together for company events such as Tech Days (which bring remote Pennylaners together every 3 months) or our annual company seminar, fostering significant moments of cohesion for everyone
• If you are based in France, you will have a French contract following French regulation on top of the additional perks : 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover and regular events in cities where Pennylaners are mostly presents (Lyon, Bordeaux, Nantes…)