Head of IT

Summary

Join Virtual Identity, a company passionate about digital transformation, and contribute to a remote-first environment supporting over 200 employees. You will enable excellence by providing seamless support using cutting-edge tools and infrastructure, drive innovation by identifying digitalization and automation opportunities, and protect sensitive data through a comprehensive security strategy. Building partnerships with IT service providers and fostering a strong company culture are also key responsibilities. This role requires a profound understanding of IT, infrastructure, networking, and security, along with experience in Microsoft 365 administration, endpoint management, cloud services, and automation frameworks. Leadership experience and strong communication skills are essential.

Requirements

• Profound expertise in IT, infrastructure, networking and security topics
• Deep knowledge of Microsoft 365 environment administration (Entra, Teams, SharePoint, Exchange Online)
• Experience with endpoint management and hardening solutions (Kandji, Intune) for secure device lifecycle management
• Hands-on experience with Cloud/SaaS services and modern IT architectures
• Deep knowledge of APIs and automation frameworks (Power Automate, Logic Apps, Zapier, n8n) to streamline business processes
• Knowledge of AI tools and agentic AI systems to enhance productivity and drive intelligent automation
• Comprehensive and strategic understanding of the IT tool landscape and emerging technologies
• Experience with certification processes (ISO 27001, SOC2) and continuous improvement methodologies
• First experience as a leader with strong communication skills, decision-making ability, and team management expertise

Responsibilities

• Enable excellence: Support over 200 employees to work seamlessly in a remote-first environment with cutting-edge tools and infrastructure
• Drive innovation: Identify new digitalization and automation opportunities that make our colleagues' daily work easier and more efficient
• Protect what matters: Keep a vigilant eye on security threats and safeguard our data and our clients' data with a comprehensive security strategy
• Build partnerships: Coordinate collaboration with IT service partners while strengthening our colleagues' self-service capabilities
• Shape culture: Create and nurture the VI culture, sharing your knowledge and experience as an active part of our community

Preferred Qualifications

Being fluent in English is a must-have and German-speaking skills are a plus