Remote Head of Product

Summary

The job is for the Head of Product at Shop Your Way, a growing FinTech company that offers services like SYW Rewards, SYW Mastercard, and Pay Your Way. The role involves delivering new payment and loyalty products, leading a team, and collaborating with various departments to achieve business goals.

Requirements

• 15+ years experience building and launching FinTech products in the financial services industry
• 10+ years experience and building high-performing and agile product teams
• Familiarity with payments and loyalty products, ideally in the B2B space and BaaS
• Track record of leading cross-functional teams in an Agile development environment
• Experience in process improvement and change management
• Proven analytical skills, problem-solving ability, and meticulous attention to detail
• Self-motivated, proactive team player who takes ownership of and accountability for projects
• Able to effectively manage competing priorities, manage tight delivery timelines, and stay calm under pressure
• Strong relationship-building and communication skills. Able to communicate complex issues to a wide array of internal stakeholders
• Working understanding of financial services regulatory environment
• Bachelor's degree required, MBA preferred

Responsibilities

• Own and drive a product roadmap that meets business goals, achieves key performance indicators, and provides a world-class customer experience
• Deliver a new category of payment and loyalty programs and simplify the end-to-end experience
• Partner with customers, partners, and internal teams to understand product needs
• Collaborate with the executive team, Design, Engineering, Marketing, Sales, and Customer Success to build an end-to-end experience