Health Education Manager

Summary

Join AbbVie's team of dedicated professionals and make a remarkable impact on patients' lives. As a Health Education Manager for the Immunology portfolio, you will be responsible for identifying healthcare professional (HCP) needs, developing customized health education initiatives, and leading strategic planning. This remote role, based in Quebec or Ontario, requires collaboration with internal and external stakeholders to ensure high-quality, ethical health education programs. You will oversee project timelines, budgets, and effectiveness, reporting on deliverables and insights. AbbVie offers a commitment to continuous professional development and thought leadership in health education. The role requires a Bachelor's degree in science or healthcare and relevant experience.

Requirements

• Bachelor’s degree in science or healthcare discipline
• Certification in CHE or equivalent obtained
• This position requires exceptional cross-functional collaboration and stakeholder management skills
• Proactive attitude and strong interpersonal and collaboration skills with ability to communicate effectively with people individually and groups and influence stakeholders to align with health education objectives
• Effective presentation, written and oral communication skills
• Excellent organizational and administrative skills and ability to work independently
• Proven ability to work in a fast-paced environment with multiple priorities that require strong decision-making capabilities and the ability to simultaneously manage multiple projects and stakeholders
• Strategic thinking and analytical skills ensuring effective planning and implementation of health education offerings
• Proficient with Microsoft Office Suite (Outlook, PowerPoint, Excel, Word)
• Ease with the use of various tools/systems to perform day-to-day tasks

Responsibilities

• Conduct HCP needs assessment nationally and contribute to identifying educational gaps for the immunology portfolio in partnership with cross-functional colleagues
• Lead the planning and development of a strategic health education plan in line with the needs assessment, learning gaps and overall brand strategic imperatives to successfully design, develop and implement health education solutions
• Lead the design of forward-thinking health education strategies and tactics, measurable by defined KPIs, aimed at impacting HCP knowledge, attitude and skills, and overall behaviors to elevate standards of care and foster improved patient outcomes
• Oversee the health education plan’s timeline, scope, budget ensuring cost-effectiveness, resource optimization and successful execution
• Develop and implement effective digital engagement strategies, utilizing various tools and channels to enhance HCP digital interactions
• Conduct and ensure accountability in the review of educational standards for health education materials, ensuring they meet established criteria and quality benchmarks
• Ensure that all AbbVie’s health education offerings meet the highest ethical standards, including but not limited to, Innovative Medicine Canada, National Accreditation Standards, Canadian Medical Association requirements as well as internal policies
• Identify and cultivate relationships with internal stakeholders, including but not restricted to brand team members, and in-field team (IFT), for optimal health education quality and a comprehensive approach to successful execution
• Identify and cultivate relationships with external stakeholders including HCPs, professional associations and vendors to create high-quality health education content that upholds AbbVie Health Education standards
• Assess the effectiveness of health education offerings through data collection and analysis, leveraging insights to craft and adapt evidence-based educational solutions
• Report on health education deliverables, impact and insights through clear oral and written communication to all stakeholders
• Stay abreast of therapeutic and environmental knowledge to ensure industry-leading health education program design & execution
• Demonstrate a commitment to continuous professional development and provide thought leadership in health education

Preferred Qualifications

• Relevant education and/or experience in Health Education and Adult Learning Principles is a strong asset
• Knowledge of Canadian healthcare environment and various national health education environments, accrediting bodies and systems is a strong asset
• Dermatology, gastroenterology and rheumatology therapeutic experience is a strong asset
• Knowledge and experience in digital engagement strategies and tools, with a proven ability to connect and interact effectively within digital landscapes is a strong asset
• Bilingual English & French is a strong asset

Benefits

Remote location, Province of Quebec or Ontario