Health Education Manager

Summary

Join AbbVie Canada, one of the Best Workplaces in Canada, and become part of a team dedicated to impacting patients' lives. As a Health Education Manager, you will contribute to AbbVie's mission of discovering and delivering innovative medicines. Based remotely, you will report to the Senior Manager, Health Education team. This role involves identifying healthcare professional (HCP) needs, developing health education initiatives, and ensuring alignment with ethical standards and strategic imperatives. You will lead the development and implementation of health education strategies, utilizing various tools and channels to enhance HCP digital interactions. Success in this role requires strong collaboration, communication, and strategic thinking skills.

Requirements

• Bachelor’s degree in science or healthcare discipline
• Certification in CHE or equivalent obtained or to be obtained within one year of attaining responsibility for CHE activities
• Proactive attitude and strong interpersonal and collaboration skills with ability to communicate effectively with people individually and groups and influence stakeholders to align with health education objectives
• Effective presentation, written and oral communication skills
• Excellent organizational and administrative skills and ability to work independently
• Proven ability to work in a fast-paced environment with multiple priorities that require strong decision-making capabilities and the ability to simultaneously manage multiple projects and stakeholders
• Strategic thinking and analytical skills ensuring effective planning and implementation of health education offerings
• Proficient with Microsoft Office Suite (Outlook, PowerPoint, Excel, Word)
• Ease with the use of various tools/systems to perform day-to-day tasks

Responsibilities

• Conduct HCP needs assessment nationally and contribute to identifying educational gaps in partnership with cross-functional colleagues
• Lead the planning and development of a strategic health education plan in line with the needs assessment, learning gaps and overall brand strategic imperatives to successfully design, develop and implement health education solutions
• Lead the design of forward-thinking health education strategies and tactics, measurable by defined KPIs, aimed at impacting HCP knowledge, attitude and skills, and overall behaviors to elevate standards of care and foster improved patient outcomes
• Oversee the health education plan’s timeline, scope, budget ensuring cost-effectiveness, resource optimization and successful execution
• Develop and implement effective digital engagement strategies, utilizing various tools and channels to enhance HCP digital interactions
• Conduct and ensure accountability in the review of educational standards for health education materials, ensuring they meet established criteria and quality benchmarks
• Ensure that all AbbVie’s health education offerings meet the highest ethical standards, including but not limited to, Innovative Medicine Canada, National Accreditation Standards, Canadian Medical Association requirements as well as internal policies
• Identify and cultivate relationships with internal stakeholders, including but not restricted to brand team members, and in-field team (IFT), for optimal health education quality and a comprehensive approach to successful execution
• Identify and cultivate relationships with external stakeholders including HCPs, professional associations and vendors to create high-quality health education content that upholds AbbVie Health Education standards
• Assess the effectiveness of health education offerings through data collection and analysis, leveraging insights to craft and adapt evidence-based educational solutions
• Report on health education deliverables, impact and insights through clear oral and written communication to all stakeholders
• Stay abreast of therapeutic and environmental knowledge to ensure industry-leading health education program design & execution
• Demonstrate a commitment to continuous professional development and provide thought leadership in health education

Preferred Qualifications

• Relevant education and/or experience in Health Education and Adult Learning Principles is a strong asset
• Knowledge of Canadian healthcare environment and various national health education environments, accrediting bodies and systems is a strong asset
• Knowledge and experience in digital engagement strategies and tools, with a proven ability to connect and interact effectively within digital landscapes is a strong asset
• Bilingual English & French is a strong asset

Benefits

Remote work