Healthcare Solutions Sales Engineer

Summary

Join our team as a remote Sales Engineer specializing in medical coding, auditing, and healthcare revenue cycle solutions. You will be a pivotal member, supporting the sales team as a technology and subject matter expert. Key responsibilities include partnering with the sales team during client discovery, analyzing customer needs, conducting presentations, and translating complex concepts into actionable insights. You will collaborate internally to develop proposals and maintain strong client relationships. This role requires 10+ years of healthcare experience with expertise in medical documentation, coding, auditing, and revenue cycle management. Up to 25% travel is expected. We offer competitive compensation and a comprehensive benefits package.

Requirements

• A minimum of 10 years of experience in healthcare, with expertise in medical documentation, coding, auditing, and revenue cycle management for both professional and facility services
• Deep understanding of healthcare workflows, regulations, payer requirements, and coding compliance
• Proven ability to communicate technical concepts to non-technical audiences
• Strong analytical and problem-solving skills with the ability to identify and address client needs effectively
• Experience with healthcare technology solutions, including electronic health records (EHRs), coding software, and revenue cycle platforms including familiarity with AI-based tools for medical documentation and coding
• Exceptional presentation, communication, and interpersonal skills
• Demonstrated ability to successfully manage multiple projects simultaneously
• CPC and CPMA certifications

Responsibilities

• Partner with the sales team during client discovery calls, serving as the technical and industry expert on medical coding, auditing, and revenue cycle services
• Analyze customer challenges and pain points to recommend tailored solutions from our suite of services
• Conduct in-depth presentations to showcase the value and benefits of our offerings
• Translate complex healthcare and technical concepts into clear, actionable insights for clients
• Collaborate with internal teams to develop customized proposals and solutions that address client requirements
• Stay updated on industry trends, regulatory changes, and emerging technologies in medical coding, auditing, and revenue cycle management
• Provide feedback to product and operations teams to improve service offerings based on client interactions
• Build and maintain strong relationships with prospective clients, acting as a trusted advisor
• Support the Audit Service team with audits and client engagement activities as needed
• Travel up to 25% travel to meet clients, attend industry events, and conduct in-person presentations that strengthen client relationships and drive business growth
• Production work, be prepared for approximately 20% production work with the Audit Services team. This will vary depending upon sales opportunities and travel

Preferred Qualifications

• CIC, COC, RHIT, or RRA certifications
• Experience in sales engineering or a similar role within the healthcare industry

Benefits

• Competitive compensation commensurate with experience
• Comprehensive benefits package including medical, dental and vision insurance
• Health Savings Account
• Generous PTO and Holiday Pay
• 401(k) retirement plan