Outcoding an EX Squared Company is hiring a
Help Desk Specialist

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Outcoding an EX Squared Company

💵 ~$120k-$130k
📍Remote - Central America, South America

Summary

Join us as a Help Desk Specialist and provide technical support to users efficiently and accurately. You will be considered the firm’s front liner, solve fundamental technical problems, and support all assigned areas.

Requirements

  • Proven working experience in providing Help Desk support
  • Proficiency in English
  • Working knowledge of help desk software, databases, and remote control
  • Strong client-facing and communication skills
  • Advanced troubleshooting and multi-tasking skills
  • Customer service orientation
  • BS degree in Information Technology, Computer Science, or equivalent will be a plus

Responsibilities

  • Provide technical support to users efficiently and accurately
  • Solve fundamental technical problems
  • Support all assigned areas

Remote

Customer Service

Mid-level

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