HR Business Partner

Summary

Join Encora as a dynamic HR Business Partner (HRBP) supporting US and Canadian operations remotely from Mexico. This role blends technology, business strategy, and people excellence, requiring expertise in organizational design, talent management, and change management. You will act as a trusted advisor to business leaders, driving data-informed decisions and fostering an inclusive work environment. Responsibilities include talent development, overseeing employee relations and compliance, and collaborating with global HR teams. The ideal candidate possesses 5+ years of HRBP experience in the IT services industry, strong communication skills, and high cultural intelligence.

Requirements

• Bachelor’s degree in HR, Business, Psychology, or a related field
• 5+ years of HRBP experience, ideally within the IT services industry or a technology-driven organization
• Expertise on Federal and State HR employment laws, and compliance requirements in the US & Canada
• Excellent communication and consulting skills with the ability to influence and partner with senior leaders
• Comfortable working in fast-paced, matrixed environments across time zones
• High cultural intelligence and sensitivity to diverse workforces
• Proficient in English

Responsibilities

• Act as a trusted advisor to business leaders in the US & Canada, translating business goals into people strategies
• Provide guidance on organizational design, talent management, workforce planning, and change management
• Partner with leadership to drive data-informed decisions through workforce analytics and insights
• Drive initiatives that foster an inclusive and engaging work environment
• Support communication strategies to keep employees connected and informed across geographies
• Collaborate on talent reviews, succession planning, and development programs tailored for IT services professionals
• Support performance management and feedback culture through tools like Encourage
• Oversee employee relations, compliance, and HR processes in collaboration with HR Centers of Expertise (CoEs)
• Ensure seamless execution of HR practices aligned with global standards
• Partner with Mexico-based HR colleagues to deliver consistent support for the US & Canada regions
• Navigate cultural nuances and regulatory requirements across multiple geographies

Preferred Qualifications

A master’s or HR certification is a plus

Benefits

• Work for a rapidly growing global technology company
• Collaborate with innovative minds in the IT services space
• Shape the future of how we support and develop our people
• Enjoy flexibility and a supportive, inclusive culture