HR Business Partner, GTM

Summary

Join Truehold as a results-driven Human Resources Manager to support our GTM organization (Sales & Marketing teams). This hybrid HRBP and People Operations Manager role ensures employees and managers have the resources for performance, engagement, and compliance. A key focus is employee relations and performance management. The ideal candidate is a strategic, hands-on HR professional with experience managing the full employee lifecycle in a fast-paced, distributed environment. This fully remote position reports to the Director of People and involves close collaboration with various teams. You will be responsible for both HRBP and People Operations duties, including employee relations, performance management, process improvement, and strategic projects.

Requirements

• 3+ years experience in human resources, people operations, or a related field, with a focus on employee relations and performance management
• Multi-state HR management experience required; knowledge of employment laws and compliance best practices
• Strong communication, coaching, and conflict resolution skills
• Proven ability to prioritize and manage multiple HR projects simultaneously
• Comfortable operating in ambiguity and a fast-changing environment
• High level of accuracy and attention to detail

Responsibilities

• Serve as a trusted advisor to Sales & Marketing leaders, providing guidance on performance management, coaching, employee relations, and offboarding
• Drive the execution of onboarding, engagement, performance management, and offboarding processes for the Sales & Marketing teams
• Act as the first point of contact for employee relations matters, conducting investigations, resolving conflicts, and providing solutions that balance employee experience with business objectives
• Support managers in creating performance plans and ensuring alignment with company policies and best practices
• Partner with managers to enhance team performance and morale through ongoing coaching, feedback, check-ins, and training
• Collaborate with leadership to align HR strategies with team goals, KPIs, and organizational priorities
• Ensure an open line of communication between HR and employees in the Sales & Marketing groups to create a seamless and supportive employee experience
• Act as initial point of contact for Truehold employees with HR-related questions
• Build strong relationships with Truehold employees and managers, fostering trust and a high-performance culture
• Support HR data integrity and compliance, ensuring HRIS updates, policy adherence, and reporting accuracy
• Identify and implement process improvements to enhance efficiency and effectiveness
• Support Director of People in strategic projects, as needed

Preferred Qualifications

• Experience working within a sales organization or a high-volume, fast-paced environment is strongly preferred
• SHRM-CP or PHR certification preferred
• Experience with Rippling, or comparable HRIS system, is highly preferred

Benefits

This is a fully remote position