Hr Generalist

Summary

Join Alpaca, a leading brokerage infrastructure technology company, as an HR Generalist focusing on the initial employee life cycle. You will play a crucial role in onboarding new hires globally, ensuring a smooth transition and positive experience. This involves preparing offer letters, conducting orientations, and providing ongoing support. You will also contribute to broader HR initiatives, fostering positive employee relations, and ensuring compliance. The role requires strong HR experience, particularly in onboarding within a remote/distributed company, and excellent communication skills. Alpaca offers a competitive salary, stock options, and comprehensive benefits.

Requirements

• 4+ years of experience as an HR coordinator/generalist with a strong emphasis on relationship building
• Proven experience in managing and supporting onboarding processes within a remote/distributed company
• Proficiency in HRIS (Bamboo a plus) and ATS (Greenhouse a plus) reporting
• Exceptional organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to handle confidential information with the utmost integrity
• Ability to meet deadlines and adapt to changing priorities in a fast-paced environment

Responsibilities

• Prepare and distribute offer letters, ensuring timely manager follow-up
• Customize offer letters to comply with country/state-specific regulations
• Deliver a positive and engaging onboarding experience for all new hires
• Actively participate in new hire initiatives and projects
• Conduct regular follow-ups with new hires and their managers to ensure a smooth transition and adequate support
• Coordinate and facilitate virtual new hire orientation sessions for different regions
• Maintain accurate new hire and job requisition reports
• Proactively update management on onboarding progress and new hire status
• Oversee the entire onboarding process from offer acceptance to the 90-day mark
• Support engagement programs for the company
• Promote company values and initiatives through daily interactions
• Provide exceptional internal customer service and support by taking ownership of all HR accountabilities
• Collaborate with department heads to identify, assess, and address employee needs and concerns
• Foster positive employee relations by being responsive, approachable, and trustworthy
• Ensure compliance with employment laws and regulations across our global workforce
• Uphold company policies and practices while exercising sound judgment in handling exceptions
• Partner with the VP of HR on payroll processing
• Perform other HR-related duties as assigned

Preferred Qualifications

• HR certification with a focus on Canada or the US
• Strong working knowledge in US and Canada employment laws
• Experience supporting a global workforce
• Domain knowledge (FinTech and/or Series B to C tech companies)

Benefits

• Competitive Salary & Stock Options
• Benefits: Health benefits start on day 1. In the US this includes Medical, Dental, Vision. In Canada, this includes supplemental health care. Internationally, this includes a stipend value to offset medical costs
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card