Hr Manager

Summary

Join Patrianna, a global game development company, as their HR Manager in the Philippines! This remote position requires managing and supporting the local Customer Support and Player Operations teams. You will be responsible for recruitment, employee relations, talent management, career development, retention, performance management, compliance, HR administration, and fostering a positive team culture. The ideal candidate possesses a Bachelor's degree in a related field, 5+ years of HR experience (preferably in a contact center or gaming environment), and strong communication and organizational skills. Patrianna offers competitive compensation, career development opportunities, remote flexibility, and a collaborative team environment.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 5+ years of HR experience, preferably in a contact centre or gaming environment
• Proven track record of supporting remote teams in a fast-paced, dynamic industry
• Familiarity with HR best practices in the Philippines, including labour laws and compliance
• Strong interpersonal and communication skills, with the ability to connect with employees at all levels
• Exceptional organizational and multitasking abilities to manage competing priorities
• A proactive and solutions-oriented mindset with a passion for driving employee success
• Experience with HR systems and tools to streamline processes and reporting

Responsibilities

• Managing the onboarding process from offer paperwork through to successful integration into the organization
• Acting as the first point of contact for employee inquiries, concerns, and issues, ensuring timely and effective resolution
• Partnering with department heads to identify talent needs and ensuring alignment with organizational goals
• Supporting initiatives to upskill and provide resources for employees to reach their potential
• Developing and implementing strategies to retain top talent in competitive markets
• Supporting managers with performance evaluations and driving initiatives to improve productivity and engagement
• Ensuring adherence to local labour laws and maintaining up-to-date employee records
• Managing policies and procedures that meet the needs of a remote, globally distributed workforce
• Organizing virtual and in-person initiatives to enhance team morale and connectivity in a remote setting

Benefits

• Competitive compensation rewarding your skills and contributions
• Career development opportunities to grow and advance within a globally dynamic team
• Remote flexibility to work from anywhere in the Philippines while supporting a diverse and talented workforce
• Team spirit in a collaborative and supportive culture that values innovation and excellence