Hr Manager

Summary

Join The Black Tux's Talent and People team as an HR Manager specializing in employee relations. You will lead a team of HR Coordinators and Generalists, coaching leadership on conflict resolution and ensuring policy compliance. Responsibilities include investigating and resolving workplace issues, mediating disputes, and advising managers on performance management. The ideal candidate possesses 5+ years of progressive HR experience, strong employee relations skills, and comprehensive knowledge of employment laws. The role offers a competitive salary ($110,000-$130,000) and the opportunity to work remotely within the continental US, with core business hours for collaboration.

Requirements

• Have 5+ years of progressive HR experience, with a strong emphasis on employee relations within a diverse workforce
• Have comprehensive knowledge of employment laws and HR best practices
• Possess excellent communication, mediation, and conflict-resolution skills
• Have the ability to maintain discretion and handle sensitive information with confidentiality
• Demonstrate strong analytical and problem-solving abilities
• Are able to juggle multiple priorities in a fast-paced, dynamic environment
• Are passionate about driving employee performance to support company goals and supporting a strong company culture
• Are kind, collaborative, and brings a great attitude—because we’re all about working with people who get things done and keep it real
• Have experience with HRIS systems (Paylocity), collaboration tools (Slack, G-Suite) and Google Workspace or Microsoft tools
• Demonstrate the ability to work with diverse teams and foster an inclusive environment

Responsibilities

• Manage a team of HR Coordinators and Generalists responsible for supporting our fulfillment center teams
• Coach leadership across the organization on best practices to resolve employee conflicts and workplace challenges
• Support the Talent Partner team in employee relations issues across all teams
• Develop team members to grow in their roles and responsibilities
• Serve as one of the primary points of contact for employee relations matters, providing guidance and support to employees and managers
• Investigate and resolve workplace conflicts, complaints, and grievances in a fair and timely manner
• Mediate disputes and facilitate solutions that align with company values and policies
• Ensure company policies and procedures comply with applicable federal, state, and local labor laws
• Contribute to HR policies, ensuring alignment with organizational goals and legal standards
• Maintain confidentiality and manage sensitive employee information with integrity
• Advise managers on best practices for performance improvement plans, coaching, and feedback
• Support the organization in addressing underperformance and recognizing achievements
• Provide training and resources to managers on handling employee relations, conflict resolution, and effective communication
• Assist in fostering a culture of continuous learning and professional growth
• Lead and support initiatives to enhance employee engagement, satisfaction, and retention
• Act as a champion for diversity, equity, and inclusion in all HR processes

Preferred Qualifications

• HR Certifications: PHR, SPHR, SHRM-CP, or SHRM-SCP
• Bachelor’s degree
• Bilingual in English and Spanish
• Experience supporting distributed or remote teams

Benefits

• $110,000 - $130,000 a year
• Remote work