Remote Implementation Consultant

Summary

Join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Learn how the world’s largest brands use Salsify everyday to stand out on the digital shelf.

Requirements

• Experience navigating the complexities large enterprise clients face when launching a new platform
• Passion for making customers successful and excited to work in a customer-centric environment
• Experience problem solving and can take different approaches to all sorts of challenges, whether they be technical, organizational, internal, customer, or personal
• Curiosity and willingness to learning with the ability to quickly grasp and make effective use of knowledge
• Thoughtfully communicates new concepts to diverse audiences and adapt to changing circumstances
• Confidence driving solutions to challenging customer or internal situations autonomously and understand when to raise risk and inform relevant stakeholders
• Proficiency integrating data source systems such as PIMs or ERPs with eCommerce platforms is a bonus

Responsibilities

• Lead the technical consulting and configuration component of multiple concurrent time and materials projects
• Partner with Project Managers to deliver projects on time, within scope, and budget
• Develop a deep understanding of customers’ existing business models and processes to implement Salsify in the most effective, efficient, and creative ways to ensure successful user adoption and overall long-term success with our products
• Work cross-functionally with Customer Success Managers, Project Managers, Account Managers, and other teams to ensure customers are set up to achieve established metrics/goals
• Drive a consistently positive experience with internal and external stakeholders by guiding and bringing others along

Benefits

• Market rates, which are competitive and equitable
• Pay based on performance and proficiency, not tenure
• Adjust proactively; when the market moves, we do too
• Health & medical benefits
• PTO (Paid Time Off)