Implementation Consultant

Summary

Join Unifize, a rapidly growing cloud-based platform assisting manufacturing teams, as an Implementation Executive. Based remotely in India, this role offers a competitive salary (INR 9-18 Lakh CTC) and significant growth potential (up to 50% salary increase in the first year). The position involves configuring Unifize applications for clients, building PDF templates, troubleshooting issues, and collaborating with the engineering team. A 3-6 week orientation in Bangalore is included (travel reimbursed), with flexible hours and remote work after. Success requires strong communication, problem-solving skills, and a passion for continuous improvement. The ideal candidate is ambitious, detail-oriented, and committed to exceeding expectations.

Requirements

• Enjoys working hard. Really!
• Able to easily communicate in English
• Committed to getting things done on time. ( Read “Grit” by Angela Duckworth )
• Ambitious. Wants to grow in a startup. Wants to self-improve continuously
• Be able to work on a flexible time schedule
• Passion, enthusiasm, humour
• You can compose emails that American customers can easily understand. Not flowery language with big words
• Software enthusiast. Enjoys using software
• Basic coding skills - you will not write code, however, you will be working with engineers
• Ability to dive into details to solve problems and offer solutions
• Basic knowledge of MS Office / Google Docs and Sheets
• Software implementation (especially ERP or configurable software)

Responsibilities

• Attend customer meetings online at night and take copious notes and create tasks for next steps
• Configure Unifize application for customer requirement (We will teach you how. You should like learning)
• Build PDF templates as per the customer's requirement
• Troubleshooting non-technical issues raised by the team
• Reporting software defects and following up with the engineering team
• Resolving customers’ questions
• Undertake ad-hoc tasks or projects as required
• Stay updated with product features and new releases

Benefits

• 3-6 week orientation period in Bangalore (travel reimbursed)
• Shift: (3pm - 11pm regular, extensions to 1am on demand)
• INR 9 Lakh to 18 Lakh (CTC) based on experience
• This position will be remote and the hours flexible