Implementation Engineer

Summary

Join Pulsora, the Enterprise Sustainability Platform, as a hands-on Implementation Engineer to empower purpose-driven enterprises with an integrated technology platform. The ideal candidate is technical, proactive, methodical, detail-oriented, and process-oriented, with experience in customer implementations for cloud-based SaaS products/applications.

Requirements

• 5+ years of hands-on customer implementation experience on SaaS applications including configuring a SaaS product based on customer requirements
• Experience working with a global team, including the ability and willingness to work outside of regular business hours with Pulsora's offshore team in India
• 5+ years hands-on technical experience in the following areas: Database/SQL: Retrieve data from RDBMS (e.g. Postgres, MySQL, Oracle, etc.) and document databases (e.g. Couchbase, Postgres, Elasticsearch, etc.), insert, update, delete data in the database
• Use Postman to call APIs
• Write utilities and scripts using Python/Java
• Experience with SSO integrations with Active Directory, Okta are a plus
• Microsoft Excel and Google Sheets
• Integration data formats, e.g. JSON, XML, CSV, etc
• Troubleshoot problems by using the browser developer tools, by accessing log files, etc
• Apache Airflow, petl, Bonobo, Bubbles, etc. and experience configuring ETL processes are a plus
• Apache Superset, Tableau, or Power BI, etc. and experience configuring analytics dashboards are a plus

Responsibilities

• Analyze customer implementation requirements to come up with the detailed tasks and estimate the efforts
• Configure the Pulsora platform using product UI
• Configure the Pulsora platform using backend configurations including database changes, API-based configurations, etc
• Integrate the Pulsora platform with customers' systems, e.g. ERP, HR, procurement, etc. Test the integrations
• Integrate and test the Pulsora platform with customers' SSO providers, e.g. Active Directory, Okta, etc
• Test the Pulsora platform to ensure the customer requirements are implemented
• Demo the configured Pulsora platform to show it meets customer requirements

Benefits

Hybrid-friendly work environment, in office 2-3 times per week (for those in New York, San Francisco Bay Area, and Munich)