Implementation Engineer

Verifiable Logo

Verifiable

๐Ÿ“Remote - United States

Summary

Join Verifiable, a leading healthcare credentialing and network monitoring platform, as a SaaS Implementation Specialist. We are a fully remote company with a collaborative and supportive work environment. In this role, you will configure our SaaS solutions for clients, collaborate with internal teams, provide technical support, and troubleshoot technical issues. You will leverage your expertise in Salesforce and SaaS technologies to ensure successful implementations. We offer a competitive compensation package including health, vision, and dental plans, unlimited PTO, new Apple equipment, and startup equity.

Requirements

  • 3+ years of experience implementing and configuring SaaS solutions for clients
  • Strong technical skills in SaaS technologies (Salesforce required)
  • Experience with cloud-based systems and integrations
  • Understanding of Salesforce sharing model and how to set up users, profiles, roles, reports, and dashboards in the Salesforce platform
  • Understanding of data migration leveraging the Apex Data Loader
  • Experience with Salesforce flow automation
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Customer-focused mindset with a passion for delivering high-quality service
  • Ability to specify technical changes to technical/development teams
  • Bachelor's degree in Computer Science, Engineering, or related field

Responsibilities

  • Configure Verifiableโ€™s SaaS solutions for clients
  • Collaborate with Implementation Managers and other internal stakeholders to ensure that implementation projects are completed on time, within budget, and to the highest quality standard
  • Provide technical support to clients during the implementation process
  • Learn the Verifiable product and platform to operate as an expert and trusted technical resource for customers and internal teams
  • Perform troubleshooting and debugging of technical issues as needed
  • Develop and maintain technical documentation related to the implementation process
  • Participate in testing and quality assurance activities
  • Stay up-to-date with the latest SaaS technologies and industry trends
  • Develop and maintain Salesforce automation, data, security, and operational best practices

Benefits

  • Health/Vision/Dental plans
  • Unlimited PTO
  • New Apple equipment
  • Startup equity

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