bswift is hiring a
Implementation Project Lead

Summary

The Implementation Project Lead will be responsible for managing overall client implementation from kickoff to successful transition to the ongoing delivery team. Key responsibilities include facilitating key meetings, executing reporting and governance processes, managing timelines, communicating with stakeholders, and proactively identifying and mitigating project risks.

Requirements

• Bachelor's degree in business administration or related field
• Must have current or previous experience with benefits / implementation processes and methods
• 3+ years of project management experience
• Excellent communication skills, both written and verbal with internal, external, technical, and non-technical team members
• Proven track record of developing and maintaining strong relationships with clients and brokers
• Ability to work independently as well as part of a team
• Strong problem-solving skills
• Advanced proficiency in MS Excel (VLOOKUPs, Pivot tables, providing data summaries) and working knowledge of other MS Office products
• High level of productivity, reliability, responsibility, attendance, dependability, organization and accuracy/thoroughness
• Ability to take initiative to meet challenges with resourcefulness and new innovative approaches while maintaining a high level of quality

Responsibilities

• Facilitate key implementation meetings including implementation kick-off, status and other workstream meetings
• Execute the reporting and governance process for internal updates, contractual metrics and service level agreements
• Manage timelines to ensure smooth and efficient internal operations among teams while keeping executive Leadership updated on governance and execution
• Manage client expectations by proactively identifying and mitigating project risks, escalating when appropriate and communicating turnaround times with reasonable delivery dates
• Own project plans and governance for their assigned clients throughout the duration of a client implementation through transition to the ongoing delivery team
• Effectively communicate with all critical project stakeholders to keep everyone informed on project status and ensure key deliverable dates are met

Benefits

• The base salary range for this position is $75,000-$85,000, exclusive of fringe benefits or potential bonuses
• Bswift offers a generous compensation and benefits package!