Implementation Project Manager

Summary

Join BambooHR as a remote Benefits Administration Implementation Specialist! You will be a subject matter expert, implementing BambooHR's BenAdmin add-on for new and existing clients. Partner with project managers, onboard customers, ensure data accuracy, and provide training. This role requires nine months of experience in a technical client-facing role, experience in customer onboarding, proven project management skills, and a bachelor's degree or equivalent. We offer a fantastic company culture, excellent benefits including 4 weeks of PTO, comprehensive health benefits, 401k matching, life insurance, and opportunities for professional development. Prior benefits administration experience is preferred. Employment is contingent upon passing a background and credit check.

Requirements

• Nine months in a technical BambooHR or similar client-facing role
• Experience in customer onboarding
• Proven project management skills
• Bachelor’s degree or equivalent experience
• Prolonged periods of sitting at a desk and working on a computer

Responsibilities

• Successfully implement BambooHR’s BenAdmin Add-on for new or existing customers
• Partnering with HRIS and Payroll Project Managers with new customers that have BenAdmin
• Subject Matter Expert for Benefits Administration
• Partnering with project managers to provide benefits administration at the right time in the onboarding process
• Maintain an understanding of coming changes to ben admin functionality
• Coordinate successful handoffs with Payroll Onboarding
• Hold trainings with new benefits administration users
• Collaborate with customer’s benefits administrators and brokers for a smooth benefits administration onboarding experience
• 100% data importing accuracy
• Partner with project managers to ensure a successful handoff to the benefits administration implementation
• Assist in gathering and preparing information for carrier connections
• Take ownership of escalations and resolutions

Preferred Qualifications

Prior Benefits Administration experience

Benefits

• 4 weeks paid time off
• 11 paid holidays
• Paid vacation time
• Medical with HSA and FSA options, dental, and vision
• 401(k) with a generous company match
• Access to a personal financial planner
• Legal and life insurance
• Financial Peace University (paid one-year subscription and bonus)
• Paid time to volunteer in the community
• Educational Benefits (assistance with higher education expenses)
• Flexible Work Models (in-office, work-from-home, or hybrid)