Implementation Specialist

Summary

Join Datacor, a leading provider of software solutions for process manufacturing, as an Implementation Specialist. You will lead and execute all aspects of client software utilization, developing and implementing strategies for best practices across various industries. This role involves understanding key business drivers, managing risks, evaluating customer needs, troubleshooting application issues, working with vendors on migration plans, preparing reports, and contributing to documentation. The position requires a Bachelor’s degree or equivalent experience, excellent communication and analytical skills, strong organizational and project management abilities, and superb computer literacy. Application implementation and ERP/Manufacturing industry experience are preferred. This is a part-time salaried role (25 hours/week).

Requirements

• Bachelor’s degree or a combination of education and relevant work experience will be considered
• Excellent verbal, written, and presentation skills
• Strong analytical and problem-solving skills
• Strong organizational and project management skills
• Exceptional time management skills
• Superb computer literacy with business software, such as Word, Excel, PowerPoint, Outlook, etc

Responsibilities

• Understanding the key business drivers as well as predicting, identifying, and managing key issues and risk through insights, factual conclusions and advise
• Evaluate customers’ needs and desired workflows to determine most effective ways to configure the application
• Troubleshoot application issues that arise during normal flow of business to identify root cause and develop short- and long-term action plans to prevent reoccurrence
• Work with customers’ existing vendors and establish relevant migration plans
• Prepares reports to meet eh customer needs in analyzing and summarizing information and trends
• Contribute knowledge to documentation for internal and external development initiatives

Preferred Qualifications

• Application implementation experience preferred
• ERP or Manufacturing industry experience preferred